Any&All Renovations

So this is no where near the truth. I gave this customer exactly what they wanted and requested. The deck is beautiful and everything was done by my guys in a timely fashion. The customer picked out the black metal balusters which is what got installed. They signed a contract and then decided to try and use someone else. The other guys only got as far as removing existing deck when Mr. Taylor called me back and wanted us to continue. They wanted to pay by credit card which the bank(not me) charges 3-4% of transaction. I waived that fee and even took off money for demo that was done. After signing contract the second time the customers started demanding special treatment like skipping line and adding square footage to the concrete pad underneath the deck. Gabriel and my guys built the deck just like we do every project that we commit to. I made special trips to answer questions that were written on on my contract and answered every call or text that they made to me. Everything was described in our contract and they signed it not once but twice, from the material we used to how much square footage. Yes they brought me out for an inspection and there was 2 or 3 things we needed to fix which we took care of quickly. Because of our last conversation I didn’t expect any referrals or a 5 star review but I didn’t think they would scoop so low. The deck looks wonderful and I used the material they wanted and signed off on. I never had anything but a 5 star review so this is my first time to have to respond to false accusations. I’m really sorry you feel this way but even more sorry that potential customers have to see the review. Hopefully everyone who reads that review will also be able to see my rebuttal and have me come out to introduce myself and I can show them pictures of all of our beautiful decks and other projects including this one. Thanks Michael Any&All Renovations