Elite Clean Team

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About

A small business run by a local crew of elite cleaning professionals. Our office team makes booking fast and easy, and our experienced cleaners deliver the elite-level results you're looking for. We proudly serve Colorado Springs & Denver CO, Twin Cities MN, Las Vegas, Los Angeles, Dallas and Austin TX, Louisville KY, Atlanta GA, and all surrounding areas. We currently partner with several renovation and construction companies, project managers, and realtors who trust us to keep their properties clean, presentable, and move-in ready. Whether it's a post-construction clean, a pre-sale deep clean, or ongoing maintenance, we’ve got it covered. Pricing: We offer flat-rate or hourly pricing depending on your needs.

Overview

Hired 15 times

Serves Louisville, KY

Background checked

15 employees

1 year in business

Business hours

Sun9:00 am - 11:59 pmMon9:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Check, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

Services offered

Cleaning type

Extra services

Interior window cleaning

Fridge cleaning

Oven cleaning

Laundry

Pets

Houses with pets

Projects and media

7 photos

Projects and media

7 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and punctuality.

3.2

10 reviews

5

50%

4

0%

3

0%

2

20%

1

30%

Read reviews that mention:

Brittany S.

Jun 16, 2025

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Hired on Thumbtack

Derrick was thorough and did a fantastic job. We were so grateful to have him assist us with our moving in cleaning needs.

Details: 4 bedrooms • 4 bathrooms • Standard cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • Baseboard cleaning • Interior cabinet cleaning • No pets in home • Just once

House Cleaning

Lola H.

Jul 18, 2025

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Hired on Thumbtack

The lady who helped me with cleaning out my room and decluttering did a very good job.

Details: 1 bedroom • 1 bathroom • Deep cleaning • No pets in home • Just once

House Cleaning

Denise S.

Jun 30, 2025

•

Hired on Thumbtack

Our cleaner was Timberlyn and she was absolutely wonderful. Great personality and work ethic.

Details: 2 bedrooms • 2 bathrooms • Standard cleaning • Pets in home • Just once

House Cleaning

Marcia C.

4 weeks ago

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Hired on Thumbtack

My poor review is for their communication, as I was unable to experience their work. I contacted them on Thumbtack and they responded quickly, to my excitement. I work nights and need a move-out clean for my home before Tuesday morning. I had told them this when scheduling. So we scheduled for the coming Saturday at 10 am. I got a message at 9:34 am the day of service that they had to cancel. No worries! We agreed to reschedule the following day. I asked for a time to be sure the house was accessible, as I'm not occupying it currently. I never received one after being told they would check and get back with me. Instead, I was woken up to TWENTY THREE missed calls from the business and numerous texts asking for access to the home because a cleaner was there... The lack of following up regarding appointment scheduling is why I'm reviewing the way I did.

Details: 3 bedrooms • 2 bathrooms • Move out cleaning • Fridge cleaning • Oven cleaning • Baseboard cleaning • Interior cabinet cleaning • No pets in home • Just once

Elite Clean Team's reply

Dear Marcia, Thank you for your honest feedback, and we truly apologize for the experience you had. We’re very sorry that we had to reschedule your original appointment due to an emergency with the assigned cleaner. We did our best to find a replacement as quickly as possible and are grateful that you agreed to move the service to Sunday. However, we deeply regret not being able to confirm the exact time for the rescheduled appointment and understand how frustrating it must have been to receive multiple calls and messages without prior notice. This was not our intention, and we acknowledge the inconvenience it caused, especially given your night shift schedule and the fact that the home was not currently occupied. Please know that we take your concerns seriously and are always working to improve our communication and reliability. Our goal is to serve our customers with the level of care, professionalism, and respect they deserve. Thank you again for your feedback — it helps us grow and do better. Sincerely, Elite Clean Team

House Cleaning

Mandi S.

Jun 30, 2025

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Hired on Thumbtack

I was very disappointed in my experience. I was sent a thorough checklist of what the cleaner would complete and was told I could add on anything additional, the only thing extra I asked for was a deeper clean of my bathroom. I felt like the cleaner that came moved incredibly slow (about four hours to clean one bedroom, one and a half bathrooms, a living room and kitchen). My house is not messy, they did not have to pick up or move a lot of things/throw away trash. I just needed things like the floors vacuumed/mopped, thorough dusting, scrub the stove, etc. Besides doing a deep clean of the bathroom, everything else was just sort of wiped down and the checklist was not met. My house is regularly cleaned every other week, and it takes one person about two hours to do a very thorough job of the same space. My regular cleaner was out for the month of June and I needed somebody to fill-in. When the company followed up afterwards and asked about my experience, I expressed these concerns, the only thing they offered was to send a different cleaner the next time I needed a service. I'm not sure what sort of screening or quality checks this company performs, but I will not risk it again and pay double what I normally pay for not nearly as good as a job. I will take my chances elsewhere.

Details: 1 bedroom • 2 bathrooms • Standard cleaning • Baseboard cleaning • Pets in home • Just once

Elite Clean Team's reply

I’m truly sorry your recent cleaning experience fell far short of what was promised and expected. You made clear requests—cleaning the floors, thorough dusting, stove scrubbing, plus a deep clean of one bathroom—but the work was slow, incomplete, and didn’t follow the checklist. That falls short of our standards. We take this feedback to heart and are improving every single day. Whenever we miss the mark, we take it seriously, review exactly what went wrong, and ensure we resolve it and prevent recurrence. If you give us another chance on your next clean, we’d be happy to offer you a discount to make up for this inconvenience. We want to rebuild your trust and deliver the quality and service you deserve. Thank you again for your feedback, and I’m deeply sorry for letting you down.

House Cleaning

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Savannah Greuel

Elite Clean Team

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