FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in simple, upfront pricing with no surprises. Pricing is based on your home and the type of cleaning you select. We offer one-time and recurring cleaning options, with savings available for recurring service. New customers may also qualify for introductory offers. You’ll know your price before your cleaning is scheduled.
- What is your typical process for working with a new customer?
We make getting your home cleaned as simple as possible. Tell us about your home and cleaning needs, select the service that works best for you, and choose an available date. We’ll confirm the details and match your cleaning with a qualified, background-checked cleaning professional. After service, we follow up to make sure you’re satisfied. If something isn’t right, we want the opportunity to make it right.
- What education and/or training do you have that relates to your work?
Kentucky Cleaning Pros is backed by over 15 years of cleaning experience. Our cleaning professionals bring hands-on experience and are expected to follow our detailed service standards and cleaning checklists. We focus on thorough cleaning, professionalism, reliability, and clear communication to provide a consistently positive customer experience.