Maids In Apron is a family owned company providing residential and commercial cleaning services in Louisville and surrounding areas.
With 5-star team ready to serve you, we guarantee our service until you are happy. We stand by our work, professionalism, trustworthy, friendliness, and reliability.
We offer a range of services: deep / master reset cleans, residential recurring cleaning at the frequency you choose, move-in & move-out cleaning, post-construction cleans, AirBnB cleaning, small office & commercial cleaning as well as state-of-the-art sanitizing & disinfectant fogging services to help you maintain a safe, pathogen-free environment. Each clean is completed thoroughly & professionally. We also offer discounts for first time customers - message us to find out more!
Maids In Apron professionals are background checked, have in-person interviews. We consider ourselves the "UBER" of cleaning services for the Louisville area and can curate special packages to suit your personal needs. Inquire now or visit our website to book in an instant!
We also offer gift cards that make the perfect gift to those you care about!
Overview
Hired 11 times
12 employees
6 years in business
Business hours
Sun7:00 am - 7:00 pmMon7:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, and Stripe.
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Good 4.3
14 reviews
5
65%
4
14%
3
14%
2
0%
1
7%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
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Read reviews that mention:
Kathleen D.
May 18, 2021
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Hired on Thumbtack
Even though I had to cancel my appointment for a deep clean, Maids in Apron was so understanding and kind: I will surely contact them again. Based on the communication I enjoyed, I am certain that the cleaning will be top-notch.
Details: 3 bedrooms • 2 bathrooms • Deep cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • No pets in home • Just once
Maids In Apron - Residential & Commercial Cleaning's reply
Thank you for the kind words.
House Cleaning
Robert S.
Jun 11, 2021
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Hired on Thumbtack
While our timing didn’t work out I was very happy with how they handled everything. They were quick to respond and offered the best price out of the group I originally looked at. Once things slow down for me I will be using them for my cleaning needs.
Details: 1 bedroom • 1 bathroom • Standard cleaning • Window cleaning (interior) • No pets in home • Every 2 weeks
Maids In Apron - Residential & Commercial Cleaning's reply
Thank you very much for reaching out, we are looking forward to serving you when you are ready.
House Cleaning
Erasto M.
May 25, 2021
They cleaned my house in Prospect just before we put it on the market. They were immaculate, I highly recommend this company.
Maids In Apron - Residential & Commercial Cleaning's reply
Glad you had a great experience.
Megan W.
May 17, 2021
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From Google
Patrick and his team came out to correct a previous service. He did an excellent job on my kitchen floors and my kitchen, even ensured to take out the trash. The extra special service was much appreciated.
Maids In Apron - Residential & Commercial Cleaning's reply
It was a pleasure to clean your house. Thank you very much.
Megan H.
Nov 3, 2021
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Hired on Thumbtack
While the first couple of cleanings were adequate, it took an extensive amount of time. The quality also became inconsistent, with rooms either accidentally missed or floors not vacuumed. The cleaning also continued to take much longer than required (7 hours). Finally, the individual cleaner (Stacy) no call-no showed to last appointment. There was no one else in the area to complete the project, so I had to find another company. The cleaner was active on another housekeeping website, so it's frustrating to be blown off this way, with minimal effort to replace.
Details: 4 bedrooms • 3 bathrooms • Deep cleaning • Pets in home • Every 2 weeks
Maids In Apron - Residential & Commercial Cleaning's reply
Hi Megan, again I apologize for the experience. As we discussed, we didn't have a floater in the Richmond/Lexington area because of the hiring difficulties. As far as the cleaner is concerned, we have let her go because of her behavior, specifically how she handled your appointment. Again, we wholeheartedly apologize for the experience and we have put some new measures to make sure incident like this doesn't happen again.
House Cleaning
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We price the job per the number of rooms. We don't believe in charging per hour because some jobs can take 2hrs and some jobs take 8hr or more.
We take all the risks by charging per room. We have discounts for recurring bookings and special discounts for veterans and 1st responders, just tell us if you are a veteran or 1st responder.
What is your typical process for working with a new customer?
When a customer books with us will get an email or text confirmation about the cleaning and also receive a checklist of everything that will be cleaned.
A day before the appointment another notification will go out to the client to remind them of the upcoming booking.
When we finish cleaning customer's credit card will be charged and at that moment they have 24hrs to let us know if they are satisfied or not.
If you are not satisfied we will schedule a re-clean with questions asked. We will make it right.
Customer will also have a chance to download our app so they can manage their bookings on the go (eg rescheduling, adding more notes etc)
What education and/or training do you have that relates to your work?
All our cleaners have at least one year of professional cleaning both residential and commercial. They go through a stringent background check process and an interview process.
