- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is by project as no two projects are the same. I do believe that with more communication and planning upfront, the smoother the video process becomes and the more accurate I can be with the project quote. I am extremely straight forward and communicate through the entire process so there will not be any surprises when it comes to the invoice.
- What is your typical process for working with a new customer?
After initial contact on Thumbtack, the client and myself will set up a phone meeting to get the details of the work and to answer any questions. If the client decides to proceed using my services, I write up a contract for them to sign, detailing the plan for the production and the estimate pricing when appropriate. After the contract is signed, the production gets under way.
- What education and/or training do you have that relates to your work?
I have a Communications Major with an emphasis in film studies.