What types of customers have you worked with?
The most common jobs that we encounter for home users are System optimization, Malicious software removal, and home network design. For our business clients, we often do business continuity planning, business network design, and developing mobile marketing strategies to help businesses reach their clients on the go.
What advice would you give a customer looking to hire a provider in your area of work?
As a consumer, you need to have some verification that the people that you are hiring having some sort of credentials. I do not want to take my car to the mechanic to have it worked on by someone who does not have any certification or have passed a competency exam. A great way to verify someone's skill set is to see what type of industry standard certifications they have. Two big ones in the computer field are CompTIA and Microsoft. Look for these to verify your computer techs skills.