Of all the times I needed contractor work done: roofing, tile work, plumbing, appliance repair, window installation, concrete, etc., Larry, by far, was the most customer service oriented I ever hired.
Due to my work schedule I was not able to meet him face-to-face during the entirety of the project. I was set to meet him initially to do the estimate, but I had to leave before his arrival. While he was on his way, I let him know I left the key and to go in the back then call me up and I would let him know what needed to be done. That was all he needed.
He would send me pics via smartphone text of the progress. He also called me at the end of the days he was at the house. NO OTHER CONTRACTORS DO THAT! NONE! At least none that I have hired. He would also offer to do other small projects he noticed while he was there. If I had the budget to do them, I would have had him do those too. He really seems to enjoy and take pride in the work he does.
I had some moderate drywall work at a small rental property I was readying to put up for sale. Larry exceeded my expectations. Definitely recommended. Would hire again.