Ixtreme Tech

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Introduction: I believe in doing it right the first time. I don't want a bandaid fix. I will tell you if equipment is not worth repairing before spending hard earned money into a fix. I love to help people. I was given this gift of relating to technology, and being able to help people with my gift.

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Hired 7 times

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Reviews

Good 4.0

7 reviews

5

72%

4

0%

3

0%

2

14%

1

14%

Kaitlin T.

Mar 8, 2014

Torrie is great to work with! Very helpful and knowledgeable. Takes the time to make sure the job is done right. Would recommend to everyone!!!

Ixtreme Tech's reply

Thank You so much, as always it is a pleasure to assist you with all of your technical needs!

Marie B.

Mar 8, 2014

I worked with Torrie Hughes I discovered she has vast knowledge of Computer Software issues , virus removal, and overall computer knowledge. She is always ready to assist anyone with an issue she knows. if she doesn't know the solution, she looks it up for the tech as well as herself.

Ixtreme Tech's reply

You were a joy to work with, and I am thankful to have a mentor like you.

Nedra D.

Mar 8, 2014

She repaired my computer. She did a wonderful job, it runs better than it has in a long time.

Ixtreme Tech's reply

Thank You so much!

Alaina J.

Mar 9, 2014

Torrie was very professional and experienced. I had some computer issues and she easily diagnosed and fixed my problem.

Patience J.

Aug 14, 2014

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Hired on Thumbtack

I don't usually leave reviews on anything that I do, but I just had to leave one for this. I hired Torrie on April 14, 2014 to fix my HP laptop's dc jack problem. She fixed it but also broke it more in the process. When I contacted her about it, she told me what part to buy to fix it, so I did. It took me about two weeks to get in touch with her once the part arrived, but I stupidly brought it back to her anyway. When I dropped it off, I brought her my Gateway laptop, which had just stopped charging. She said she could fix them both, and return them to me the next day. This was on May 27, 2014. On the 29th, I tried contacting Torrie, but could not. Since then I have tried to contact her a countless amount of times via calls, texts, emails, thought this site, and I sent a certified letter in the mail, which she never picked up. I was forced to file a civil suit against her because I needed my computers. Ended up having to go buy a brand new one with money I really did not have until the case went to court. Now today, on August 14, 2014, exactly four months after I hired her, I get my laptops back in the condition that I gave them to her in. She didn't even her the decency to return them herself. She got someone else to do it for her. Just thought i'd let potential customers know. Don't want anyone else to go through what I did with this tech.

Ixtreme Tech's reply

As you can see my previous reviews have all been 5 star. The accusations are slanderous, and I stand by my work. Some people you just can't please, unfortunately this was one of those cases where no matter how hard you try to please somebody, they will never be satisfied. I strive for excellent customer service.

Computer Repair

FAQs

What education and/or training do you have that relates to your work?
I definitely do. Read above and you will see I am always continuing my education.
How did you get started doing this type of work?
I have been in this line of work for over 16 years now, and I wouldn't change a thing. I got in this line of work when I was younger. I attended USL (at the time) summer classes for kids. I attended all of their computer classes, and immediately I was intrigued.
What types of customers have you worked with?
Fix broken screens on various products Data Recovery Remove Malware/viruses/Ransomeware on computers Networking Printer Repair list goes on and on

Ixtreme Tech

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