IML Services, LLC

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Introduction: Jay Cox, Owner of IML Services LLC, has 20 years experience and whatever tools it takes to perform any tasks related to residential maintenance/construction/renovation. He can perform such tasks as frame and trim carpentry, stairs, drywall, painting, cabinets, doors, windows, tile, kitchen and bath remodeling; siding, fencing, decks, light electrical and plumbing. I pay special attention to dust control and maintaining a clean workspace because I know it is your living space. His Partner, Natasha Cox NCARB, brings design build services to the table as a licensed architect with construction administration experience. We can design and build new construction or renovations. Our team can lead your project from beginning to end.

Overview

Hired 16 times

Background checked

2 employees

7 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Social media

Facebook

Featured Projects

95 photos

Lavish Primary bedroom home office suite,
Bathroom Remodel

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Great 4.8

17 reviews

5

88%

4

6%

3

0%

2

6%

1

0%

Lauren M.

Jan 22, 2024

·

Hired on Thumbtack

Jay did a fantastic job for me creating several pull-out drawers in my kitchen cabinet. I especially appreciated that it only took a few days between making the initial contact and having the job 100% done! As a busy working professional, it was so nice to have my project handled so efficiently.

Details: Repair of existing cabinetry or fixtures • No, plumbing will not need to be relocated • No, electrical will not need to be relocated • No existing plans, but have a good idea of what I want • Residential

Kitchen Remodel

Petula G.

Jan 15, 2024

·

Hired on Thumbtack

This company is excellent- the best. I got an immediate response from Jay and he came out and finished all three projects for me with his colleague very promptly. He even gave me suggestions to make the job in my half bath look better and provided me with the additional materials. I will certainly use IML Services again. Great work quality, professionalism, responsiveness, value, and punctuality- overall excellence.

Details: 2 - 5 hours (A few different projects) • Installation • Assembly • Repairs • Painting • Basement • Bedroom • Bathroom • Lighting • Furniture • Molding or baseboards • Home

IML Services, LLC's reply

Thank you so much for your high praise Petula. If you need anything else, you know where to find me.

Handyman

Chioma G.

Aug 15, 2020

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Hired on Thumbtack

Jay who manages the service is super prompt, responsive, and reasonable. Fernando came out the next day when I was in a real bind and resolved the issue quickly. Would definitely hit up these guys again!

Details: Less than 2 hours (Simple tasks) • Living room • Home

Handyman

Mary a.

Jun 9, 2020

·

Hired on Thumbtack

Excellent service, communication and very reliable. Quality work and pays Special attention to detail - Does it Right.. We will definitely use Jay again for all our projects.

Details: 2 - 5 hours (A few different projects) • Installation • Maintenance • Bathroom • Living room • Windows • Lighting • Electrical • Home

Handyman

Amanda A.

May 18, 2020

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Hired on Thumbtack

Arrived on time, discussed all projects in advance. Very transparent and fair on pricing. Most impressive - worked super clean!! Very professional. Highly recommend!

Details: 2 - 5 hours (A few different projects) • Installation • Repairs • Kitchen • Bedroom • Closet • Doors • Cabinets • Shelving • Wall hangings • Plumbing • Home

IML Services, LLC's reply

Thanks Amanda! I was about to request a review and you beat me to it!

Handyman

Credentials

Background Check

Jay Cox

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I use a spread sheet that calculates billing by adding labor at $30/hr plus the cost of cv materials that I have supplied plus 20% for profit and overhead costs. This comes out to $36/hr if there are no material costs. I use the same template to estimate bids or track “time and material” jobs.
What is your typical process for working with a new customer?
After we initiate contact on Thumbtack, If the customer wants a fixed price and it seems like I need more information I will schedule a meeting at the job site to gather information and email a quote. If the customer is okay with a time and material arrangement, then I go ahead and schedule the time.
What education and/or training do you have that relates to your work?
I took a course in project management. I have worked in the residential renovation field for 20 years. I married a licensed Architect. =P

IML Services, LLC

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