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Ontime Quality Repair

This pro is currently not available for Plumbing Drain Repair
This pro is currently not available for Plumbing Drain Repair

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About
We consider a customer to be the most important person in our business. We depend on customers to bring us their requirements, and we serve no useful purpose without them. We provide quality repair done right. Guarranteed. I really enjoy my job because i know others can benefit from quality service i provide . I have 20+ years experience I enjoy what i do.
Overview

Hired 76 times

Background checked

1 employee

27 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2020

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2019

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2018

Services offered
Drain problem

Clogs

Slow drains

Leaks (area known)

Leaks (area unknown)

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Property type

House

Condo/Apartment

Projects and media
Projects and media
Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Excellent 4.9

66 reviews

5

94%

4

2%

3

1%

2

3%

1

0%

Read reviews that mention:


pro avatar
Jennifer B.

Dec 14, 2017

Hired on Thumbtack

Ben is wonderful! I would highly recommend him. He is honest, friendly, and kind. He fixed several plumbing issues very quickly and shared a lot of tips to keep from making mistakes with my house moving forward.

Details: No, the building is not currently flooded • Bathroom • Only one drain has issues • Slow draining • A few weeks ago • House • Owner

Plumbing Drain Repair
pro avatar
Jessica B.

Jan 3, 2018

Hired on Thumbtack

Ben was great! We had a leak in our bathroom and didn’t know the severity of it, Ben was able to come quickly and resolve the issue in just a few minutes. He was very easy to communicate with and showed up exactly when he said he would. We will definitely use him again for our plumbing needs.

Details: Leaking or burst pipes or appliances • More than a week • Bathroom • Shower or bathtub • Need professional's assessment • House

Emergency Plumbing
pro avatar
Paul T.

Nov 27, 2017

Hired on Thumbtack

Ben did exactly what he promised. He was on-time. He completed the plumbing repair very quickly and professionally. I definitely recommend him.

Details: 1 toilet • Less than a week ago • Municipal water (most common) • House

Ontime Quality Repair's reply
Thank You. Call me anytime. You or anyone who's looking at this reviews. Iam reliable very dependable. When I say I will be there I really mean it.
Toilet Repair
pro avatar
David M.

Oct 14, 2019

Hired on Thumbtack

What a great guy! Responded quickly, came to fix the problem the same day! Very friendly. Very knowledgeable. All around great experience. I’ll be using Ben for all of my plumbing needs in the future!!

Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • Sink • Other appliance • House

Plumbing Pipe Repair
pro avatar
Le W.

Mar 2, 2018

Hired on Thumbtack

Mr Ben showed up. On time very knowledgeable. Took care of my plumbing issues right away. He is very friendly. I would highly recommend him. His is my goto guy.

Details: 1 toilet • Less than a week ago • Municipal water (most common) • House

Toilet Repair
Credentials
Background Check

Ben Chen

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