FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We strive to get your pool up and running without immediately recommending equipment replacement. We will fix what we can instead of automatically assuming the best option is to replace the whole thing. This not only saves you money, but helps you get the most use out of your current equipment.
- What is your typical process for working with a new customer?
We like to get as much information about your particular needs before we come out to diagnose. Once we diagnose the problem, we can typically get the repairs done within a day or two. If parts are not available, we work our hardest to source them quickly so that you aren't waiting for weeks.