Shreveport-Bossier Tree & Fence Services
Shreveport-Bossier Tree & Fence Services

Shreveport-Bossier Tree & Fence Services

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Introduction: OpExcellence Facility Services, LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) focused on serving the ARK-LA-TEX Region. We believe our name says it all...we are about operational excellence. We realize that doing excellent work at a fair price keeps us in business. We are highly responsive and pay attention to the minor details that can be the difference between an average outcome versus an outstanding end result. We want our customers to be delighted every time we finish their project. We have to be passionate about what we do and we are. We believe it shows in the quality of our work and ultimately in the satisfaction of our customers. We enjoy meeting great people and doing this work for a reasonable price, so that our customers can focus on what they would rather be doing. It makes for a synergistic relationship. As a SDVOSB, we appreciate the value of those heroes who serve others and who toil to provide essential community needs. For that reason, in recognition of the selfless service of our military, government civilian employees, teachers and educators, health care employees, police, firemen, and other First Responders, we offer a 5% appreciation discount off our project prices. This is our small way to give back to those you who give so much of yourselves to taking care of our communities.
Overview

Hired 163 times

Background checked

6 employees

7 years in business

Payment methods

Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, Zelle

Top pro status

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All year

All year

All year

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

70 photos

  • Tree Trimming and Removal - Shreveport 2020

    Tree Trimming and Removal

Specialties
Tree height

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.8

123 reviews

5
91%
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5%
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Read reviews that mention:


Stacy J.

Tree Trimming and Removal

I reached out to pro on a Friday for tree work that was completed the next day. I had several very large trees that had not been touched for many years that were severely overgrown. The team went out, trimmed trees, cut wood for firewood and stacked wood for later use. The pro was very communicative by providing photos of the before state, during state and final state of the project which was instrumental as I live 4 hours from the property site.

Details: Home • Trim trees • 3 trees • More than 40 feet • 21 - 40 feet

Feb 2, 2021
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Verified
Roland H.

Tree Trimming and Removal

For those of you looking for top quality services at a reasonable price, I “HIGHLY” recommend OpExcellence Facility Services for you needs. There were 3 trees in our front yard, growing out of control and into the structure of our home. OpExcellence responded immediately and provided available date/time slots in order to survey the project. My family and I were truly pleased with the assessment and end results. We also appreciate the “now or later” options to choose from as well. Jonathan (CEO) is a true professional, to include the OpExcellent staff members. I will certainly pass the word to my family and friends in the area. Thanks for the support and Happy Holidays. Enjoy!!!!

Details: Home • Trim trees • 3 trees • 11 - 20 feet

Dec 23, 2020
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Verified
Kia s.

Tree Trimming and Removal

I wish I could give 10 stars. My elderly grandparents live in Shreveport . I called from Texas to see if they could help her with a 90 foot plus tree. JB was so nice and patient with us and went above and beyond to get the work done. I would speak with him over the phone and his hospitality reminded me of home. The finish product was amazing! My grandmother was overjoyed to have found such a honest person to help her. We will definitely be using this company in the future. Please dont hesitate. Book him. The quality of work is worth the price and very reasonable!

Details: Home • Trim trees • 2 trees • 11 - 20 feet • Electrical lines

Dec 17, 2020
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Verified
Pamela w.

Tree Trimming and Removal

We had about 60-70 trees that needed trimmed and he did a good job of getting this done and cleaned up area. It was a lot of work and we thank them

Details: Home • More than 40 feet • 21 - 40 feet

Jun 14, 2020
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Verified
Timothy T.

Tree Trimming and Removal

I was very happy with the tree trimming service. Planning on using them again when needed.

Details: Home • Trim trees • 1 tree • 11 - 20 feet

Jan 5, 2021
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Verified
Credentials
Background Check

Jonathan Brasfield

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Given that we provide services that are tailored to the unique needs of each customer, we do not provide a standard price list. However, we do ensure that there is mutual agreement on the written quote provided and an authorization from the customer to begin work before we start so that there are no surprises. What we agree on is what the customer pays with no hidden fees or charges...period.

  • What is your typical process for working with a new customer?

    The most important thing in building a new customer relationship is being accessible and being a great active listener. We take the time to understand the customer's articulated and inferred needs and tailor our service to deliver against those goals. We use our substantial subject matter expertise to offer the broadest array of options and to ensure mutual understanding of the desired end state. We commit our pricing to a formal written quote with detailed line items through QuickBooks, which allows seamless conversion of estimates to invoices. It offers the customer the online convenience of making secure project deposits and payments using the form of payment of their choice. We offer dates of availability to perform the work and clarify what the expected timing for completion of the project will be so that the customer can plan appropriately. We provide instructions for any special needs, such as coordination with local utilities or with neighbors. Finally, we never begin work without a mutual acceptance of our offered pricing, as well as receipt of the customer's approval and Notice to Proceed. If it is a significant project, we will typically require a project deposit of 33% to 50% of the project total cost upon receipt of the Notice to Proceed. This ensures we have the operating cash flow to order materials and reserve any specialty equipment needed. The remaining balance is due ONLY AFTER the work has been completed. We generate payment receipts for all funds received from our customers to ensure 100% accounting transparency.

  • What types of customers have you worked with?

    We have been fortunate to work with a wide variety of both residential, commercial, and government customers. These include corporations such as A.C. Moore, Michaels, Nest International, and Springwise Facility Services; government clients such as the Port of Baltimore; and non-profit organizations such as the American Legion and the Future Business Leaders of America and Phi Beta Lambda. In terms of residential customers, we are proud to have served over 1,182 since our inception in 2014.

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