FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the ensemble, the length and scope of your event, and any additional services you may choose (like ceremony coverage or extended play time). We offer multiple band sizes -- from 7-piece to 10+ -- to fit a variety of event styles and budgets. Every quote includes professional sound equipment, stage lighting, and a dedicated audio technician to ensure everything sounds perfect from start to finish. We also include cocktail hour music at no additional cost with every booking. Ceremony sound support and live music are available as optional add-ons, and travel fees may apply for events outside our standard service area. We’re always happy to walk through options and create a custom quote that fits your vision. No hidden fees -- just straightforward pricing and unforgettable live music.
- What is your typical process for working with a new customer?
Once we connect with a new client, we start by learning more about your event -- your musical vision, venue details, timeline, and overall vibe. From there, we’ll recommend a band configuration and create a clear, personalized quote based on your needs. If everything feels like a fit, we’ll send over a simple booking agreement and deposit request to lock in your date. Once booked, we’re available throughout the planning process to answer questions, collaborate on your setlist, and coordinate logistics. As the big day gets closer, we’ll schedule a final planning call to walk through the full timeline, song choices, and any special moments you want us to be a part of. On the day itself, we handle everything from setup to soundcheck to the final note -- so you can focus on celebrating while we bring the music to life.
- What education and/or training do you have that relates to your work?
East Coast Soul is made up of professional, full-time musicians with deep training and experience in live performance. Many of our members are graduates of top music institutions, including Berklee College of Music and the New England Conservatory, and have backgrounds in jazz, classical, and contemporary music. This musical foundation allows us to approach every event with a high level of skill, flexibility, and attention to detail -- whether we’re performing a nuanced first dance, a funk-heavy party set, or live arrangements for a wedding ceremony. We pride ourselves on delivering not just energy, but true musicianship at the highest level.