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Boston Customer Relationship Managers

Browse these customer relationship management companies with great ratings from Thumbtack customers in Boston.

  • 8 years in business
  • 76 hires on Thumbtack
Michelle A.
Verified review

Arleen takes the time to get to know her clients and their needs before giving sound advice and workable solutions. With one-on-one, face-to-face meetings, Arleen gave me the tools I needed to improve my resume, networking cards and cover letter. I am looking forward to an interview review at our next meeting to take my career to a higher level. With all she has given me, her services are well-worth the investment! I highly recommend Arleen as a positive career coach and mentor.

Nimble Concierge
4.8
from 26 reviews
  • 2 years in business
  • 32 hires on Thumbtack
David B.
Verified review

Timely, extremely customer/cost conscious, went extra mile. Great to work with.

Precision Writing
5.0
from 7 reviews
  • 4 years in business
  • 10 hires on Thumbtack
Victor C.
Verified review

Of the five choices that I had, Susan was such a godsend in my time of need. She helped me iron out my ideas and offered word suggestions that made the story of my life leap out from the page. She refined my thoughts and helped with the technical editing that I struggled with. This essay was one of the most important pieces that I had to write and after hearing Susan’s initial thoughts and ideas, I trusted it into the care of her hands. Susan was also great because she offered different price plans to work within my budget. Finally, she also worked within my tight deadline. But if you give her more time she can help with research and possibly run your work by specific industry professions for feedback. I strongly recommend Susan when you need someone to help bring out the best of you through your writing.

Sheila Laing
5.0
from 3 reviews
  • 2 hires on Thumbtack
Erik E.
Verified review

As the CEO of Wireless Analytics and Sheila’s manager for 16 months, I feel that I know Sheila pretty well. Sheila was thrust into a position of ambiguity, and asked to juggle the role of three separate positions during an organizational transition: 1) Human Resource Manager; 2) Office Manager; 3) my executive assistant. In all respects, she approached the challenge with rigor and professionalism. She is reliable, trustworthy, empathetic and approaches her work and life with both humor and enthusiasm. In her position as Human Resource Manager, Sheila was responsible for front-line support to our 45+ employees. Because we never had a person in this role in the past, Sheila was asked to create new processes and procedures for the first time. Her excellent written communication skills made writing new operating procedures seem easy, and her verbal communication skills and people skills made our employees feel well supported. In her position as Office Manager, Sheila was responsible for supporting the office environment, managing inventory, ordering office supplies, interfacing with building management and a vast array of discrete projects. She juggled these tasks with competence and commitment. In her position of executive assistant, Sheila was one of the most patient and supportive employees that I have had the pleasure of working with. I am not an easy person to work with daily, and Sheila always arrived with a smile and rarely was flustered or frustrated (or at least she didn’t show it – which is the test of a true professional). Sheila takes the initiative to identify problems and devise solutions. She has shown that she is an intelligent person with a mind well-suited to the world of business. The financial decision to outsource human resource management to an outside company, and the hiring of a controller resulted in the elimination of Sheila’s position. Sheila has informed me that she intends to pursue a career more closely related to her field of expertise: publishing, copy editing and intellectual property rights. Based on her excellent writing ability, her editing skills, her ability to work with anyone, she clearly has the interest and ability to excel in this field. I therefore highly recommend her.

  • 3 years in business
  • 4 hires on Thumbtack
Jakob S.
Verified review

Very happy with the out come! Had clutter control fix my quick books. Also some marketing. Fast and punctual with her work

Minutiae
5.0
from 1 review
  • 13 years in business
Chris M.
Verified review

Minutiae provides excellent customer service, administration, sales support and marketing. Kim is extremely professional, organized, and a pleasure to work with. She is a huge asset for our company.

The Word Whisperer
5.0
from 1 review
    Bill D.
    Verified review

    Maureen has helped me on various professional assignments through the years. I have a modest management consulting practice, and in my market research, I interview hundreds of engineers, managers and product users. Maureen helps me keep all this information straight, to create our reports. She is reliable, imaginative, thorough and persistent - a great partner in our work.

    Kim Wilson
    5.0
    from 1 review
    • 1 hire on Thumbtack
    Hannah W.
    Verified review

    Kim was my direct supervisor for a year and half. I enjoyed working for Kim because she is great at explaining new concepts, is patient, and is very supportive in helping her team achieve their goals. She is very clear about expectations and timelines, yet is flexible and adaptable when plans change or there is a shift in the deliverable. She is detail-oriented and really strives to understand the process, but she is also able to step back and take a look at the bigger picture. Outside of her normal work responsibilities, Kim volunteered for a resource group and managed a committee that helps to empower women throughout their careers. In doing so, she inspired other members of her team to get involved. Overall, Kim is a professional, kind, and smart person and I would highly recommend working with her!

    • 1 hire on Thumbtack
    Sara C.
    Verified review

    Describe the job What did Mary Gorman help you with? Where was the job? How long did it take? Mary Gorman helped me to transform my resume and cover letter, and coached me on job search and interview skills. Over the course of a week, she significantly enhanced my resume and cover letter to better highlight my skills and education, and to update language and presentation. The process helped me to take a detailed look at my work history, growth and skill development. My work with Mary has given me a concise roadmap for assessing potential job matches, and prepared me for job interviews. The initial work was completed over the course of a week, but I will continue to confer with Mary going forward. Say what went well What impressed you about the service? Did Mary Gorman go above and beyond? Was Mary Gorman on time? How was the quality of the work? I was very impressed by the amount of time Ms. Gorman committed to learn the details of my experiences, so that the final resume was specifically tailored to represent me. She also helped me to re-write my initial cover letter, but more importantly, Mary helped me to understand how to tailor my resume and cover letter to make a clear connection to the potential job and my skills. She searched relevant job openings and descriptions, using this research to coach me to compare opportunities against my short and long term goals. Her services are definitely customized for each client. The process was prompt and efficient, resulting in a high quality of work. Point out what could have been better What would have improved your experience? What went wrong, if anything? How could Mary Gorman do better in the future? The only thing that could have improved my experience would have been being able to do this in person. This was not possible as we live 275 miles apart! Still, Mary maximized our time via phone and email, bringing to the conversation plenty of examples and anecdotes in order to elaborate on an idea we were discussing. I think Ms. Gorman did an amazing job and I highly recommend her to colleagues, friends and family!!

    Aaron N. Joshua, J.D.
    5.0
    from 1 review
      Chrissy G.
      Verified review

      Aaron Joshua provided swift service in assisting our start up business. He was able to answer questions and draft our initial documents in a professional manner. Thank again!!

      About

      I recently graduated from Bristol Community College in Business Administration Transfer (Associates Degree). I would like to start my new career at an entry-level position and continue my college education to earn my Bachelor's Degree.

      About

      I provide the following services: -Create and design customized baskets for all occasions - Administrative Assistant support - I have over 15 years of experience supporting C-level Management as an Senior Administrative Assistant. Skills and experience includes but not limited to Microsoft Office i.e. Word, Excel, Powerpoint, Outlook etc.; processing expense reports and invoices; cost effectively booking both domestic and international travel arrangements; answering phones, running reports etc. -Free lance Home Interior Decorating is another attribute I truly enjoy and is another God given natural gift, talent and passion. So if your home need a new makeover on the inside contact me, perhaps I can help. You provide the capital, the colors of your choice or I can choose for you and I will make your home or apartment look like a million bucks! Because I am an artist by nature, my passion is to see the creativity from start to finish in the interim providing a work of art that exceeds my clients imagination and satisfaction. As an Administrative Assistant my objection is to provide high quality C-level work that exceeds all levels of expectations

      About

      About

      I am a jack–of–all–trades in the professional department so to speak. I facilitate communication, PR, customer service assistance, etc. I tend to describe it as a temp personal assistant for projects per diem.

      About

      You need it; it gets done. I am a business and office manager. My skills are as follows: * All Microsoft Products * Medical Billing * Setting Up Office Management * Transcription I have been an executive assistant to a graduate school dean, manage all finances with Circle Consulting Group and handle human resource issues and insurance problems. I am also a quick learner. My customer like me because I am very organized and keep notes and sometimes can do assignments before they are even asked for. My clients also feel that I am very dependable and I get my work done on time. My other skills are on the volunteer side of my life. I volunteer for the city I live it and also for the local chamber of commerce. Also, I do photography for clients.

      • 4 years in business
      About

      I can help provide services in the following areas: * Accounting * Finance * Project Management * Project Controls * Operations Management * Scheduling (Microsoft Project) * Excel

      About

      I provide accounting, financial and management consulting services to small- and medium-sized business markets and privately held organizations.

      About

      I am an assistant property manager. I assist property managers in the daily functions of the property. I help with rent collections, move ins, and move outs.

      About

      I offer the following services: - Lifestyle management - Personal and business - Personal assistants - Executive assistants I have 10 years of experience.

      About

      The Largest and Most recognized full Service Property management and real estate brokerage in Worcester/Central Mass. Our brick and mortar office provides administrative staff, dedicated property management professionals along with 10+ Full-time Real Estate Agents to handle single family, condos, multi-families and property needs. We provide online rent payments, 24/7, 365 attention to your asset and can quickly manage the property from tenant screening, background checks, listings, rent and maintenance and move-in/out services. Our pricing is competitive and we have over 10 years experience in the industry. We love working with clients, problem solving and implementing amazing real estate solutions to our tenants, landlords and property management experts. Our ability to leverage technology is cutting edge and we enjoy being the best at what we do!

      About

      Our services include management consulting, administration, Excel, QuickBooks, and bookkeeping. We have many years of experience, including 15 years working in the UK, India, Germany and Mexico and traveled for work in Asia, Latin America and Europe.

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