FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Current promotions include 1. $99 first-time clean for apartments of 1 bedroom or studio apartments. 2. 25% off your next cleaning when you recommend us to another client and they book!
- What is your typical process for working with a new customer?
1. Discuss job over Thumbtack messaging 2. Video call or in-person walk through for a customized quote 3. Follow-up immediately after the cleaning to assess satisfaction-correct any missed expectations
- What education and/or training do you have that relates to your work?
Five years of experience cleaning and two years of experience managing Airbnb units.