Initial estimate by email was close to the mark and realistic compared to other low-ball quotes. Since I was traveling from out-of-state, Mass Junk's reliability and promptness was very important. They recycle furnishings as much as possible to poor families in the Boston area, which made them a stand out. They also support the Wounded Warrior Project. Clean-out was difficult to price because of disarray and some fairly hidden materials, but I gladly paid an additional amount for a second truck because they were so clearly honest. Unlike another company, there were no negative remarks about the status of the home. Will and Dave are the best!