- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on the type of service requested and will be explained thoroughly before the work is done.
- What is your typical process for working with a new customer?
To explain what will be done before,during and after the job has been completed. I also like to help with suggestions and or recommendations based on the needs of the customer.
- What education and/or training do you have that relates to your work?
Currently have A+ / Network + certifications in the I.T. industry also provide audio and home theater services. Over 10 years experience.