It’s free with no obligation to hire
Hired 470 times
11 years in business
(Eastern Time Zone)
12:00 a.m. to midnight
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Gas Line Installation
Unorganized company. Did not turn up twice for estimates. May be too busy but unprofessional not to inform about not showing up. Thanks for the "great" service.Aug 6, 2019VerifiedQuality Repair Solutions's reply
Hello, we apologize for any dissatisfaction you had with our services. Im happy that we were able to contact you and work things out of this miscommunication. Unfortunately, there are times where earlier jobs take longer than anticipated. And thus forces us to push back our appointments. Along with the distance of some jobs in between each other being so great. Today was the doing of these things. And with an injury reported on a previous job. We were regrettably slipped your appointment through the cracks. And we apologize for it. Thank you for saying that you would like to work things out and have us do the work that was originally requested. We try our best to be punctual and professional. But even the best of us can have our schedule or events not going according to plans. And thus making it difficult for everyone else. We look forward to working with you. And hope that we are able to complete this job with your complete satisfaction.
Plumbing Pipe Installation or Replacement
Needed to install new pipes, sink and other plumbing issues. Eric and his guy was very easy to work with, friendly and gave some good suggestions on how to maintain the drain. He stayed until the work was completed and made sure everything was in working order. I would definitely work with him and his team in the future. Happy customerSep 3, 2019Verified
Water Heater Repair or Maintenance
Eric was FANTASTIC! He came out late at night after 8pm to assess the problem. He diagnosed it immediately and offered to go out to purchase parts in order to fix it right away. I suggested he come back the next day since it was getting late. He and his partner arrived on time the following day, replaced the mixing valve on my boiler along with some copper piping within an hour. I HIGHLY recommend Eric - PROFESSIONAL, THOROUGH, COMPETITIVELY PRICED, FAIR....Very neat, cleaned up after himself as though he was never there...I found myself a new plumber!! You should do the same!Oct 18, 2019Verified
Plumbing Pipe Installation or Replacement
We had an emergency situation in our building and struggled to find a plumbing company that was willing and able to do the work, especially over a holiday weekend! The QRS team was readily available and responsive, and made numerous visits over the next several weeks until the job was done. Not only that, their prices were reasonable too. They do a lot of emergency work, which was great for us, but it does mean that their arrival time is often not set in stone. But it was well worth it to get the job done, and done well. Thank you!Oct 2, 2019Verified
Eric at Quality Repair Solutions was great. He promptly responded to our query and came the very next day (a Sunday!). He diagnosed the problem, fixed the problem, and gave us excellent ideas about long-term solutions (our bathroom is quite old so we future work was anticipated). I highly recommend Quality Repair Solutions, will use them again, and have already recommended this company to my sister.Oct 3, 2019Verified
- What is your typical process for working with a new customer?I usually like to see a job first before I can come up with a solid price . Once we have agreed on a price ,I can start the project and complete the job to the best of my ability and keep that customer happy no matter what it takes.
- What education and/or training do you have that relates to your work?Yes i am currently keeping up to date with all the fire protection codes and plumbing code because they may update from time to time and varies from town to town.
- What types of customers have you worked with?All different types of plumbing jobs ,new install and repairs of toilets, sinks, bath vanities, tub&showers , rebuild and replace parts for symmons shower valves . Pvc and cast iron drain piping ,dishwasher installs , washer and dryer installs and repairs. Water pipe leaks ,copper ,pex, and heating systems repairs and maintenance, boilers, forced hot water,steam systems ,and forced hot air furnaces. Water lines for refrigerators and much more. Replace and run gas piping and steam piping ,radiators.