FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing has no hidden costs. We include all products, prep and clean up in your price. We are always considered to be very fair and affordable. We can provide a complete breakdown of where every dime of your hard earned money will be utilized. Our quotes are generally based on the cost of materials , Labor plus time with considering other factors like: Assess the job. preparation & clean-up. Calculate the square footage. How many coats of paint the job needs?
- What is your typical process for working with a new customer?
We set up an appointment with our customer to discuss the project in detail and understand all of the customer needs also we explain how we going to work step by step, go over colors choices and any other details. We also offer free colors consultation. Sometimes picking colors can be a daunting task and we make it easy for you. Same day we give our customer a free estimate. After that we schedule a start date. When the job done we walk with our customer around the project, we listen to any comments or needs they might have.
- What education and/or training do you have that relates to your work?
We are Massachusetts Lead Safe Certified for the homes that are "Pre 1978" We trained to follow OSHA & EPA standards . Beside our experience painters We regularly attend courses offered to keep us updated on the latest products and techniques in the industry.