New England Heating and Cooling
New England Heating and Cooling

New England Heating and Cooling

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Introduction: Because of the experience in all areas of the HVAC trade we have. Helping people stay comfortable and safe in their home. I've found so many unsafe furnaces during my career that I'm positive I have saved lives or at least helped avoid serious injury.
Overview

Hired 1 time

Serves Coventry, RI

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10 employees

23 years in business

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Reviews
4.0

1 review

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pro avatar
Robert D.
Aug 30, 2014
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Hired on Thumbtack

Hired on Thumbtack

Let me start off by saying I know next to nothing about central ac or it's repairs so I can't really tell anyone if I got a good deal ,you would have to make that determination on your own from my review.. Messages thumbtack on a Friday and on Saturday had 5 matches , Robert was only one that was ok communicating through thumbtack messages . We messages 5-7 times then I called him Sunday afternoon , he called me later that same day to schedule a day to look at my unit . Tue he arrived on time , called 39 mins ahead to say he was on his way , he arrived with another guy ( forgot the name ) Both were very nice and easy to talk to . They took 20 mins looking and taking apart the unit and then determined it was a piece that the wiring all plugs into that needed replacing ( it had melted due to one wire not being installed properly ). Was $300 to do that .they came back in an hour with the piece and changed it . Got a call 15-20 mins after they replaced it , Robert said the condenser or compressor was bad (can't remember which one) and unit need to be replaced .. Called me back in 15 mins with quote of 2100-300 for the work they already did so $1800 was tbe final cost .unit was installed the next day an hour earlier than expected , which was nice since it was 90 that day . Only reason I didn't give 5 stars was I would have liked a chance to choose the brand of unit I got, had a goodman which they said is excellent and got one that's different , They said it comparable and as long as it last for a while like tne lady one (9 years) I will be ok with it.. I will most definitely use them again and would recommend them to anyone .. Wife and sister in law had to be home whole I was at work and they installed and they agreed that they were gentleman and very professional ..
Central Air Conditioning Repair or Maintenance
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Robert Kurtzer

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