FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Paint Pros MA, we pride ourselves on providing exceptional quality services at competitive prices. Our prices can sometimes be higher than local competitors, this is due to our unparalleled reputation, the highest number of 5-star reviews in the area, and our reliability. We offer detailed same-day estimates and flexible scheduling, including emergency scheduling within 1-3 days. Currently, we do not offer specific discounts, but we ensure every customer receives the best value for their investment in our services.
- What is your typical process for working with a new customer?
Our process begins with an initial lead, typically through a Google search or referrals. An estimator visits the customer’s site to assess the project and provide an on-the-spot quote. If immediate closure is not possible, we send quotes via text and email, followed by follow-up texts to ensure clear communication. We strive to start projects within two weeks of the agreement, showcasing our prompt and efficient service.
- What education and/or training do you have that relates to your work?
Our team at Paint Pros MA is highly skilled, with extensive training in painting, drywall installation, and repair. We prioritize continuous training and development, ensuring our employees are up-to-date with the latest techniques and industry standards. This dedication to education allows us to handle complex jobs, such as Venetian plaster and limewashing, with confidence and expertise.