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Fantastic job! I cannot say enough about how terrific my carpets look. The technician was courteous, professional, on time and did an absolutely thorough and fabulous cleaning. My older carpet (light gray and 18 years) looks brand new. Thank you! I will definitely be using this company again.Oct 22, 2018Verified
Did a great job, worked efficiently, answered my questions. I was concerned that they would not be able to use the van-powered machine, but they were able to use it through a window. The stairs look MUCH better after their cleaning. There remained a large dull area on a bedroom carpet but they told me that if they could not get that out, no one can, and it has been sterilized. The price was very reasonable.Sep 6, 2016Verified
Carpet cleaning for a 10 X 12 living room rug with numerous pet stains from a new pet. It came out better than I expected. Polite guy and great service. Thank you!Jul 18, 2016Verified
Duraclean representative Chea was on time. Chea did a great job, the heavy traffic areas were refreshed and stains removed. I would recommend the Duraclean team to anyone interested in having their carpets cleaned. Thank you for a job done wellJun 14, 2016Verified
Cleaning carpets on two sets of stairs. A hallway and two bedroomsSep 20, 2015Verified
- What types of customers have you worked with?Carpet cleaning of homes and businesses. Repairs to old carpet, re-stretches for rental properties and homes and businesses. Clean upholstery, repair upholstery. Tile cleaning
- What advice would you give a customer looking to hire a provider in your area of work?Check references. Check online reviews. Ask your neighbors. Does the company offer everything you may need or just what they sell?
- What questions should customers think through before talking to professionals about their project?I wish they knew how hard we try to get it right on every job and how successful we are. I wish they knew that all companies are not the same and that the temptation of the lowest price can quickly turn into the reality of poor service.