If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Are you looking for top-quality cleaning at a fair price? At Vivi Cleaning, we bring 8 years of cleaning experience—3 of those as a successful business owner—dedicated to creating spotless, welcoming homes.
We specialize in premium, tailored cleaning services, ensuring every corner shines with the attention to detail you deserve. Unlike others who focus on cutting costs, we prioritize outstanding value, offering exceptional service at competitive rates.
With over 80 satisfied clients and a reliable, well-trained team, we guarantee flexible scheduling, trustworthiness, and results you can count on. Don’t settle for less—choose Vivi Cleaning and experience the peace of mind you deserve.
Overview
Hired 20 times
Serves Lowell, MA
Background checked
4 employees
9 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Check, Venmo, and Zelle.
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
21 reviews
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Joseph M.
Aug 30, 2024
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Hired on Thumbtack
We are new customers and so far everything has been great. My wife loves what a great job Vivi and her team do. We are very happy we chose her and have setup biweekly cleanings, great price for all they do.
Details: 3 bedrooms • 2 bathrooms • Standard cleaning • No pets in home • Every 2 weeks
Viva Clean & Co - Where Clean Meets Care.'s reply
Thank you so much Joseph for your wonderful review! We’re thrilled to hear that you and your wife are enjoying our services and that Vivi and the team have been meeting your expectations. We’re excited to continue providing you with top-notch cleaning.
Thanks again for choosing us!
House Cleaning
Rebecca V.
May 21, 2024
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Hired on Thumbtack
Everything was amazing! When the cleaning took longer than expected, they stuck around to make sure it was finished! The house looked amazing and I want to hire them for monthly maintenance!
Details: 2 bedrooms • 3 bathrooms • Deep cleaning • Window cleaning (interior) • Pets in home • Just once
Viva Clean & Co - Where Clean Meets Care.'s reply
Thank you so much for kind words Rebecca :)
We're so thrilled to hear that you were happy with our services.
We can't wait to assist you with monthly maintenance to keep you house looking amazing.
Thank you again for choosing Vivi Cleaning Services!
House Cleaning
Kevin C.
Jul 11, 2024
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Hired on Thumbtack
Our project was more involved that your average, or even, above average cleaning. Vivi is a good communicator and available. the workers (who were very professional and thorough) brought all of the debris (20 contractor bags worth) down 5 floors to the ground. They are also, obviously trustworthy; the tenant was working during the cleaning and only saw the results after the job was done. The tenant was super impressed with the cleaning and is considering using the Vivi Cleaning team on a regular basis. Again, the women on our project were thorough, professional, and very hard working. Call these folks.
Details: 1 bedroom • 1 bathroom • Deep cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • Pets in home • Just once
Viva Clean & Co - Where Clean Meets Care.'s reply
We are thrilled to hear that you were impressed with our team’s professionalism and thoroughness. We’re also glad the tenants was happy with the results! If you need anything else, just let us know. Thanks for recommending us!
House Cleaning
Kristin Z.
Mar 28, 2024
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Hired on Thumbtack
I could not have been more happy with Vivi Cleaning! I hired Viviane and her team for a deep clean following drywall and painting work at my home that had left dust everywhere. They did an incredible job making the whole home immaculate! Viviane was proactive and professional in giving me a quote and scheduling when I reached out. She brought her team of 3 the next day and was punctual. When my job was bigger than expected they stayed to finish without complaint. I highly recommend Vivi Cleaning!
Details: 3 bedrooms • 1 bathroom • Deep cleaning • No pets in home • Just once
Viva Clean & Co - Where Clean Meets Care.'s reply
Thank you so much Kristin for your kind words and for sharing your experience with others :)
We are absolutely thrilled to hear that you were happy with our deep cleaning services and that we could help you restore your home to its immaculate condition after the drywall and painting work.
At Vivi Cleaning, we strive to provide a professional, proactive, and punctual service to all our clients.
It was a pleasure to assist you.
House Cleaning
Michelle W.
Jan 14, 2023
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Hired on Thumbtack
Absolutely amazing!!! My apartment was in pretty bad shape, but Vivi and her team did an extraordinary job. I would hire and recommend Vivi again and again!
Details: 2 bedrooms • 1 bathroom • Move out cleaning • Window cleaning (interior) • Oven cleaning • Fridge cleaning • Pets in home • Just once
House Cleaning
Credentials
Background Check
Viviane Souza
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Based on the information provided, we generate a customized quote tailored to their unique needs, ensuring that they receive the best value for their investment. At Vivi Cleaning you'll get 15% off your first cleaning when you become a regular customer!
What is your typical process for working with a new customer?
When a new customer reaches out to us, we respond promptly to understand their cleaning needs and preferences, including the size of their home, specific areas they'd like us to focus on, and any particular concerns they may have.
On the day of the appointment, our team arrives promptly and conducts a brief walkthrough with the customer to confirm their expectations and address any last-minute concerns.
Our trained and professional cleaners then get to work, using high-quality products and detailed checklist to ensure a thorough, top-to-bottom cleaning of the customer's home.
Post-cleaning inspection: After completing the job, our team conducts a final walkthrough with the customer to ensure their satisfaction and address any areas that may need additional attention.
Follow up: we follow up with the customer to ensure they're happy with our services and encourage them to provide feedback or request future appointments.
What education and/or training do you have that relates to your work?
Our team members have received comprehensive training in various aspects of professional house cleaning to ensure we provide high quality service to our customers.
