FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is just as important of a matter to the customer as the benefits of our service. We discuss pricing and estimates with our clients in an open, honest, and descriptive manner, to help them make an informed decision, with affordability in mind, ensuring that we give the best possible price.
- What is your typical process for working with a new customer?
Dialogue. We enjoy meeting our customers face-to-face, and interacting with them; most importantly, LISTENING to them. We want to know what needs to be done, what deadlines exist, what are their wishes and priorities--we will make sure we have a vivid image of the required service. The final product MUST and WILL reflect our client's vision.
- What education and/or training do you have that relates to your work?
MV Carpentry & Masonry is a Home Improvement Contractor with more than 18 years of consistent experience, with countless verifiable references.