FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do not have standard prices based on square footage because every home is different. Changing sheets, washing dishes, laundering rugs/towels, among others, will add to your estimate. Cleaning frequency will also affect the estimate. We offer weekly, bi-weekly or monthly services. We can assist you in determining a service schedule that best fits your needs.
- What is your typical process for working with a new customer?
Usually, customers contact us about their home cleaning needs. We have an initial interview and questions that help us determine what type of cleaning service is needed. The size of the home along with how many bedrooms/baths, family size, pets, etc. are typical questions we ask. Once we have an idea of the size of the home, we can get an idea of what type of cleaning they need and provide an estimate of the costs
- What education and/or training do you have that relates to your work?
We have been cleaning in the Boston area for over 5 years. We have developed a detailed cleaning routine that the employees of CES are taught during their initial training. It is our goal to have homes and offices cleaned both thoroughly, and efficiently. We have based these routines on our years of experience serving our customers.