I called BMB after having several technicians in my home unable to fix or figure out the problem with our AC system. After speaking with Brandon he had given me an initial diagnosis, a reasonable quote, and was able to come out within a 3 hours of our phone call. Brandon went right to work and found out it was exactly what he initially had thought, not only was he able to figure out this complex and large system in my home, he was able to repair several issues resolving the problem, he also spotted 2 propane gas leaks in our home, that no other "experts" had detected, and fixed that problem also! I can't say enough about his professionalism, thoroughness, his knowledge and his willingness to pass that knowledge on to his customers to ultimately help keep them safe, happy and healthy in their homes. He clearly cares about his customers. Our family now has an excellent quality serviceman to call on for the first time. I would highly recommend BMB, and I've never recommended anyone with such conviction.