Eduardo was very responsive from the beginning. I posted my job on Thumbtack just to get an idea what my costs would be. I hadn't even decided if I would build it yet. Several vendors responded but in addition to responding, Eduardo wanted to come over, see the place, and make sure he was helping me through the initial decision making.. This was very helpful to me and helped me sort through the various quotes I got. Any questions I had he responded. And just talking too him, he exuded an air of confidence that inspired trust.
I was not disappointed.. After successful HOA approval, city design review and permit approval (no easy feat.. took over a month for city to schedule us in), Eduardo showed up with his carpenter, Claudio, who would be the expert carpenter he found to execute. Claudio was amazing. He immediately attacked the job with a professionalism and passion I have never seen in construction. The pergola is in Ipe wood.. The hardest wood there is. Claudio loves to work with wood and although Ipe can be difficult to work with he is able to handle it with no problems.
Eduardo was in communication every step of the way. In fact I went on vacation and got weekly updates with pictures. During the process Claudio had many ideas how to make it better than the original. Eduardo supported this process and allowed Claudio to do his very best.
The end result speaks for itself. I've had several friends come over and admire their work and some of them will most likely hire Eduardo for their next project.
Finally, once final inspection was done, Eduardo explained to me that due to his desire to do the job right, he didn't make as much as he anticipated but he wanted to be clear that even so he stood by his original estimate. This is a fantastic general contractor to work with in my opinion. Rarely is construction delivered better than you anticipate.