FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on your home size, service type, and frequency. We offer better value for recurring cleanings and provide clear, upfront estimates with no hidden fees.
- What is your typical process for working with a new customer?
We start with a brief conversation to understand your home and cleaning needs. From there, we provide an estimate, schedule your service, and deliver a thorough, professional clean with trusted, vetted cleaners.
- What education and/or training do you have that relates to your work?
Our team is trained in professional residential cleaning standards, proper product use, and detailed home care. Every cleaner is vetted and held to our Hive Standard for consistency and quality.