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About
Hello! I'm Alane, I'm glad you're here, I'd be very happy to show you my work, I really enjoy doing it! We have the experience to transform your home with efficient cleaning and impeccable organization. Happy and satisfied customer is our goal! We love to compare the results, analyze the before and after our work. We promise you will not find a better cleaner for your home.
Overview
Hired 66 times
Background checked
2 employees
9 years in business
Business hours
SunClosedMon8:00 am - 4:00 pm
Payment methods
This pro accepts payments via Cash and Venmo.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2021
Services offered
Cleaning type
Standard cleaning
Deep cleaning
Move out cleaning
Vacation rental cleaning
Extra services
Interior window cleaning
Fridge cleaning
Oven cleaning
Baseboard cleaning
Pets
Houses with pets
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Exceptional 5.0
56 reviews
5
98%
4
2%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Nina T.
Dec 21, 2020
•
Hired on Thumbtack
Alane did an amazing job!! She cleaned my apartment before a move and it was spotless and ready for the next tenants. She arrived promptly and was very responsive and kind. I will definitely work with her again.
Details: 2 bedrooms • 2 bathrooms • Move out cleaning • Fridge cleaning • Pets in home • Just once
Alane’s Cleaning's reply
Thank you so much!!
House Cleaning
David S.
Jan 13, 2021
•
Hired on Thumbtack
Alana and her husband did an amazing job on our 3 bedroom apartment in the city. They were on time, responsive, had all the right cleaning materials and knew what they were doing. I would hire them again and highly recommend their cleaning services for whatever project you have.
Details: 3 bedrooms • 1 bathroom • Deep cleaning • Oven cleaning • No pets in home • Just once
Alane’s Cleaning's reply
Thank you so much!! It was a pleasure!!
House Cleaning
Amanda S.
Sep 25, 2021
•
Hired on Thumbtack
Absolutely excited to come home to such a cleanhouse! We have an older house that just never feels clean, until Alane came to help! She responded very quickly, her schedule was accommodating and left our house so sparkly clean. This is the first time I used any company off of Thumbtack so I was skeptical at first but can’t wait to book with Alane again!
Details: 2 bedrooms • 1 bathroom • Deep cleaning • Fridge cleaning • Pets in home • Once a month
House Cleaning
Holly D.
Feb 24, 2022
•
Hired on Thumbtack
Experience was excellent! Alane was responsive and communicative, arrived promptly when I needed her, and worked hard to do a thorough deep clean of my house. I was so pleased with the outcome and value. I will definitely be using her for regular cleanings going forward.
Details: 3 bedrooms • 1 bathroom • Deep cleaning • Window cleaning (interior) • Oven cleaning • Fridge cleaning • Pets in home • Just once
House Cleaning
Laura E.
Sep 15, 2020
•
Hired on Thumbtack
Alane was on time, very nice, and did a thorough job cleaning my apartment. Spotless! Will definitely use her again next time.
Details: 1 bedroom • 1 bathroom • Standard cleaning • No pets in home • Just once
Alane’s Cleaning's reply
Thank you so much! It was a pleasure!
House Cleaning
Credentials
Background Check
Alane Santos
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We work at fair prices! The customer needs to know that each type of cleaning has a different price and we do exactly the service he paid for. Cleaner homes more often get better discounts.
What is your typical process for working with a new customer?
Customer evaluation is very important to us. We like to know exactly what the customer wants to do our best work. We like to have the client satisfied and are happy when he lets us know how pleased they were with our work.
What education and/or training do you have that relates to your work?
Our training was the practice. We learn to work by doing our best work.
