Astrabuild, USA

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Introduction

AstraBuild Home Improvements At AstraBuild Home Improvements, we specialize in home improvement services with flexible pricing options designed to leave our customers satisfied and confident in choosing us again. Our reputation precedes us because we take our business seriously and pride ourselves on paying attention to every detail. Customer satisfaction is our top priority, and we won’t consider a job complete until you are fully satisfied. Here’s what some of our happy customers have to say: Dan Marra Alfredo, his partner Joe and the rest of the Astra team were great to work with. Alfredo was super responsive and informative every step of the way. He was always available to talk about the project, the direction we wanted to go on. Kristin Moore Alfredo, his partner Joe Russo, and their sub-contractor team (plumber, electrician, and tile guy) took on building out a kitchen for me on my ground floor level and added a wash dryer hookup on my main floor. Alfredo is very easy to work with. Paige Stopperich Alfredo and his partner, Joe, were absolutely fabulous. Part of my ceiling suffered water damage and had to be completely redone. Alfredo went above and beyond to make sure I knew what the problems were and what the best solutions were. Ciara Dimou Alfredo and his brother are an amazing team! Alfredo was very responsive and on time. He kept the communication open and did exactly what he said he was going to do. The quality of work was excellent and the price point was very reasonable. I would definitely hire Alfredo and his team again in the future. Ryan O'Neill Alfredo and Joe are two of the most professional, reliable contractors we have ever used. They were a pleasure to work with and I would recommend them to anyone who was in the market for a superior contractor. Stephen Armato Alfred from Astra was outstanding. He was responsive, personable and professional. He did outstanding work at a great price. He came back to make small repairs. I give Astra my highest recommendation. Lindsay Young Alfredo has been an incredible help. He's managed many repairs at my office. He's kind, personable and professional. I'm very happy to continue working with him! Dylan Vitali Alfredo was exceptional in all aspects. He helped us with a backed up drain that was causing us many headaches. He was super responsive, friendly and professional. We already have recommended him to many friends and family, will absolutely be calling him for any issues in the future. Elise Rosenthal Alfredo has been so helpful being available for whatever projects I need him for. I manage a large facility (an old house, rather) that often needs repairs or updates. He never turns down a project and is always very responsive. I cannot recommend him enough! Laura Broding Alfredo was able to quickly assist with a water spout replacement. The spout was rusted into socket but he was able to get it out- thankfully with no damage to the inner pipes. Plus he got rid of the rust. JT Kelly I have been working with Alfredo for a while now, I manage 60+ units in and around Boston. He is extremely responsive and reliable and can get more or less anything done. Very grateful for how much he has helped me. Brian Hanna Alfredo and his brother helped with a couple projects in my kitchen. They were great to work with and I plan to use him again for some other projects soon! Julia Broding Alfredo did grout repair and caulking job for my shower and it looks perfect now. He also unclogged the drain for my bathroom sink and quickly fixed the bathroom sink stopper which is now draining better than ever. I highly recommend him. Ryan Moore Alfredo to install 2 storm doors and a floodlight. He was very professional and did a great job. I’m planning on using him for many more projects, highly recommend! Dan Marra Alfredo, his partner Joe and the rest of the Astra team were great to work with. Alfredo was super responsive and informative every step of the way. He was always available to talk about the project, the direction we wanted to go on and always available to answer any questions we had. The work itself was great. Alfredo and his team were here constantly working on our projects. They finished our basement and then added a beautiful new bathroom in our bedroom. They helped us design what the finished project would look like and it came out better than we had hoped. We would absolutely use Astrabuild again. They were responsive, affordable and did really nice work. AstraBuild Home Improvements and it's staff will not finish the job unless the customer is fully satisfied. Alfredo AstraBuild Home Improvements

Overview

Hired 16 times

Background checked

2 employees

7 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

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Facebook, Instagram

Specialties

Areas needing carpentry help

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Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Very good 4.5

14 reviews

5

86%

4

0%

3

0%

2

7%

1

7%

Read reviews that mention:

Karen m.

Jan 24, 2025

·

Hired on Thumbtack

Great experience! Everything was done to my satisfaction. Thank you

Details: 2 - 5 hours (A few different projects) • Repairs • Installation • Living room • Closet • Doors • Shelving • Home

Handyman

ABRAHAM P.

Jan 16, 2025

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Hired on Thumbtack

Careful with this company. Alfredo seems to the main person and stay away to avoid him sending invoices. He suggests he provides free estimates and shows up. Once his schedules doesn’t allow to perform an urgent leak, he wants us to pay for a service call. In my case, I had a leak to fix. Although his quotes are high, I asked him to come the next day to fix it. He was busy and I found someone else to fix it. Because of him not doing the work, he sends an invoice for $75 for an apparent service fee; which was never discussed. If this argument needs to hold true, someone can provide a high estimate and quote. If we find someone cheaper and can perform the work quicker, we need to pay the service fee - although no such service fee was agreed upon in writing or verbally. As a compromise, I requested his service for another leak fix. He says he is busy and do it in Spring. Can you imagine that someone waiting for months to fix a leak? Stay away!! —— Emails —— Good morning Abraham. Unfortunately it is not possible to drop and leave what I’m doing now. I adere to my schedule with extreme importance and respect for my time and clients. We would need an appointment for that and that cannot be untill later this spring, because scheduling conflicts. Thanks for understanding. Alfredo Yahoo Mail: Search, Organize, Conquer On Thu, Jan 16, 2025 at 6:40 AM, Abraham Pucheril wrote: Alfredo - In that case, I have a same leak in another bathroom. Come and do it today. I will buy all the parts for you. Abraham +1 720 245 1611 (mobile) On Jan 16, 2025, at 5:45 AM, Alfredo Imbimbo wrote: I’m the charging you for the plumbing, not for the basement. The basement estimate is free and no im not going to negotiate about the basement work. We charge a $75 service fee, if we are asked to come for an estimate, in this case we even confirmed a date and later the job is not awarded you are charged a service fee. If the job is awarded we waive the fee. I hope I clarified it for you. Here is the screen shot of the text, what we agree on price abd on me coming monday. Alfredo Yahoo Mail: Search, Organize, Conquer On Thu, Jan 16, 2025 at 12:07 AM, Abraham Pucheril wrote: Alfredo - You said you provide the estimate for free. There was no mention of any service fee when we talked or in your text messages. The basement work is not awarded. It’s the leak that I had a plumber fix. If you don’t want the basement work, that’s fine. But this is available to be negotiated. You texted me that you can’t do the leak repair Friday and I couldn’t wait as the leak was active and wanted to get it fixed asap. Abraham +1 720 245 1611 (mobile) On Jan 15, 2025, at 10:05 PM, Alfredo Imbimbo wrote: You called me for a service. I went to look at the job, you even scheduled an appointment with me and then you canceled without giving me heads up, unfortunately my time is money. I charge a service call if I don’t get hired. In this case you owe me a service call. Here is the Screenshot. To answer your question, I’m not interested in the basement work. But I don’t work for free. Alfredo o Mail: Search, Organize, Conquer On Wed, Jan 15, 2025 at 9:52 PM, Abraham Pucheril wrote: Alfredo - Are you NOT bidding for the basement work? I wanted you to do the plumbing work, but you were not available until Monday. I needed to return after this work was done for the tenant. Abraham Pucheril +1 720 245 1611 (Mobile) On Wednesday, January 15, 2025 at 06:52:03 PM MST, Alfredo Imbimbo wrote: Its not a problem. Good luck. Alfredo Yahoo Mail: Search, Organize, Conquer On Wed, Jan 15, 2025 at 8:45 PM, Alfredo Imbimbo wrote: I wasn’t hired for the job. Jet i went there. So we charge a service call. Thanks Yahoo Mail: Search, Organize, Conquer On Wed, Jan 15, 2025 at 8:44 PM, Alfredo Imbimbo wrote: Service call. Sir Yahoo Mail: Search, Organize, Conquer On Wed, Jan 15, 2025 at 7:48 PM, Abraham Pucheril wrote: Hello - What is this for? As I said, I won’t pay for estimates and services calls. Abraham +1 720 245 1611 (mobile) On Jan 15, 2025, at 7:43 PM, Astrabuild Home Improvements wrote: Your estimate is ready! Total $75.00 Dear Abraham Pucheril, Please find your estimate details here. Feel free to contact us if you have any questions. We look forward to working with you. Have a great day! Astrabuild Home Improvements Review and approve Astrabuild Home Improvements 7 Ballister St, Unit 436 Wakefield, MA 01880-3191 massimo345@yahoo.com +1 (781) 858-8476 If you receive an email that seems fraudulent, please check with the business owner before paying, or you can forward the email to security@intuit.com so we can look into it. Read more at security.intuit.com. Powered by QuickBooks © 2025 Intuit, Inc. All rights reserved. Privacy | Security | Terms of Service

Details: 2 - 5 hours (A few different projects) • Repairs • Bathroom • Kitchen • Deck or porch • Doors • Plumbing • Home

Astrabuild, USA's reply

I’m truly sorry to hear about your disappointment. Allow me to clarify the sequence of events: On January 9th, I was contacted by Mr. Abraham Pucheril via Thumbtack. He asked me to visit a job site in Westford, MA, which is 1 hour and 5 minutes away from my location. I made the trip to assess the project and provide an accurate estimate. Later that same day, Mr. Pucheril accepted the estimate, agreed to the proposed price, and confirmed a start date of January 11th. This agreement is documented in a text message. On the morning of January 11th, I called Mr. Pucheril to confirm the appointment. However, he informed me that he had hired someone else, claiming he hadn’t heard back from me. While I understand the need to explore other options, this situation seemed more like an attempt to find a cheaper alternative. There’s nothing wrong with that, but what I found particularly frustrating and disrespectful was that Mr. Pucheril never took the time to notify me of the cancellation. To avoid situations like this, we’ve implemented a $75 service fee wich can be waved if hired. This fee isn’t about the money—it’s about valuing the time and effort of professionals like myself and discouraging some customers from taking advantage of our time and good nature. My past reviews reflect that I am respectful, cordial, and professional. However, I also believe in setting boundaries to ensure fairness for everyone involved. Sincerely, Alfredo

Handyman

Kelly G.

Jan 30, 2022

·

Hired on Thumbtack

Alfredo not only gave our dishwasher the attention it needed, but contacted us the next day to be sure it was still working correctly.

Details: Dishwasher • Frigidaire • Residential

Astrabuild, USA's reply

I'm grateful you gave us an opportunity.

Appliance Repair or Maintenance

Kelsey B.

May 26, 2021

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Hired on Thumbtack

Alfredo did an amazing job putting up our shelves! He really understood the vision and was very efficient. They are sturdy and look great! He was punctual, responsive, and did great work.

Details: Sketches or a basic idea • Kitchen • Repair existing structure • Less than 500 sq ft • Home • I am the owner

General Contracting

Henrietta M.

May 21, 2021

·

Hired on Thumbtack

He works hard and good work done in dismantling the plumbing and putting them back on for my countertop and sink changing process.

Details: Less than 2 hours (Simple tasks) • Kitchen • Plumbing • Home

Handyman

Credentials

Background Check

Alfredo Imbimbo

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
There is always room to negotiate. I will never overcharge you.
What is your typical process for working with a new customer?
To asses their problem by listening to the customer's concerns and advising them to take the approach in the right direction with a long term goal in mind.
What education and/or training do you have that relates to your work?
I have been in the repair and home improvement work since 1975 with my family. I also went to trade school at the the Deimler Benz Berufsschule inside the Mercedes Benz plant near where we grew up in Nagold Germany. My father had a car repair shop in Germany, my mother owned an Italian specialty food ⁵store and later a restaurant in Baden Würtenberg. I learned car repair as early as the age of 8 years and I started welding and recreating pieces of car carrosserie at the age of 11. I learned a lot about cars and about electrical systems of cars and homes electrical by the age of 15. I would work in our car shop and later also with my mother's business as sales assistant and buyer. I ran my own Italian specialty store until, we moved back to Italy in 1984.

Astrabuild, USA

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