Reliable House Services

Swansea, MA

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About this pro

How does your service stand out?

Reliable, Reasonable and Honest. Customer satisfaction is #1. For over two decades Tim has concentrated on all aspects of home and property services from small to LARGE. From touch ups to complete drywall hanging to finish- From picture hanging to installing custom stairs- From storm door installations to complete remodels we do it ALL. Including but not limited to design, planning, budgeting, and timing. Most importantly customer satisfaction. Customer satisfaction is defined by Tim as 1st customer education, then honesty, communication start to finish and of course being on time. Then complete understanding that a home is the most valuable investment a homeowner has and who takes care of that investment is charged with protecting and improving that investment.

What do you enjoy about the work you do?

Home improvements large and small from clean outs to new construction are amazing to see from start to finish and the transformation of what was just accomplished. Nothing beats how a happy customer sees the transformation though. It is how a homeowner’s life gets a little better with every little thing we do that is really the driver of what we do.
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Location

Swansea, MA 02777

Background check

Complete

Years in business

24

Number of employees

3

Times hired on Thumbtack

26

Reviews

8 Reviews
  • Andrew V. Sep 26, 2016
    Door Installation
    Verified Review
    Great craftsmanship, works well through adversity
    Did an excellent job through very challenging circumstances. I've already hired him for an additional job and will keep him in mind for all my future projects.
  • Mary M. Sep 11, 2016
    Closet and Shelving System Installation
    Verified Review
    Great experience with Tim Dagen organizing closets.
    Tim put white wire rack closet organizers in all my closets. The work was excellant. Tim was very friendly, prompt and fit me in quickly. The price was fair and I love the results
  • Pamela C. Sep 7, 2016
    Door Installation
    Verified Review
    Grateful to Tim for his work
    I would like to say that Tim from Reliable House Services is a call act! He was extremely professional and answered all my questions as honest as he could. He showed up to the job on time and completed in time and in budget. He was a pleasure to work with and all my future home projects that I have planned will be going to him and his team. The work is wonderful and you couldn't even tell I had just had it done as they clean up everything. I know my friends and family have asked for his number for some projects they have. If you are looking for an honesty and great work I hope you consider hiring Tim.
  • Gregory f. Sep 5, 2016
    General Contracting
    Verified Review
    Very professional and knowledgeable
    So far Tim showed up on time to check out a house that me and my wife are planning to buy he was very professional and very curious and listen to what my needs arehoping his estimate is within limits of what we can afford because it's always nice to have someone experience and also be a professional and curious at the same time and he was very very professional and curious at the same time and he was very consider it on my needs as it stands now I would definitely recommend him to anyone that needs a job done
  • Sachin M. Aug 31, 2016
    Closet and Shelving System Installation
    Verified Review
    I had very good experience with my garage installation with Tim . First time when I spoke with Tim he seems to very professional and reliable . He did have me fair price and was very open to my concerns . Tim answer all my question and listen to my ideas and concern . Tim is very easy to work with and can do lots of things for the house since he is general contractor Tim did showed up on time and finish the job right time . I will definitely refer to humans highly recommend to anyone . I do feel he has very good knowledge what he does Thank you very much tim for your hard work Good job
  • Rebecca H. Aug 29, 2016
    Picture Hanging and Art Installation
    Verified Review
    Tim was great! We had several items to hang on the wall, including 2 very heavy mirrors! He came to do an estimate, was extremely knowledgeable and prepared, and gave me a very fair price. He had a team of 3 people, very professional and courteous. They spent extra time and care to make sure that the large mirrors were hung properly and safely. They did a very thorough clean up afterwards and stayed true to the original estimate. I was very impressed and will definitely be hiring Tim again!
  • Colleen K. Aug 22, 2016
    Picture Hanging and Art Installation
    Verified Review
    Reliable was terrific! Tim responded to all of my questions promptly and Christian arrive promptly at the appointed hour and hung dozens of pictures of varying sizes in a little over 4 hours. He had all of the necessary tools and hooks etc. I couldn't be more pleased and would strongly recommend them to anyone. I need to leave unexpectedly and I didn't hesitate to leave Christian to lock up the house.
    Tim D. Aug 22, 2016

    Thank so much Colleen it was our pleasure. Type your response to this review.

  • CJ P. Aug 21, 2016
    I needed the job done quick. Tim bent over backwards to make that happen. Myself and my family were very happy with the work. He'll be highly recommended to all of my friends! Thank you for going above and beyond!

Q&A

What is your typical process for working with a new customer?
Trouble shooting and or finding out what the homeowners final goals are, Then finding the appropriate solutions to accomplish the homeowners needs.
What education and/or training do you have that relates to your work?
Massachusetts Construction Supervisor. Energy Star rated builder certification. Modular Home Erection Certification. Basement waterproofing,crawlspace repair and basement finishing design specialist. Soft Plan design (CAD). 20+ years of real life experience.
Do you have a standard pricing system for your service? If so, please share the details here.
FREE ESTIMATES. $150 minimum. Moderately skilled labor $30 to $40 per HR. Skilled labor $45 to $55 per HR. Highly skilled, highly experienced and trained Qualified and licensed Tradesmen $50 to $100. FREE Estimates on any project.
How did you get started doing this type of work?
My Grandfather Elmer was a mason contractor. Elmer built anything from a chimney to commercial buildings. In the 1940's or 1950's he shipped equipment, supplies and masons to Guatemala after devastating floods to build a school and place of refuge. After understanding how a trade that helped people could impact lives I wanted to find away that I might improve peoples lives.
What types of customers have you worked with?
I have worked with first time homeowners from small home and apartment repairs and large scale remodels or additions to new construction-- property managers and owners of large companies. I have completed projects from weeding gardens and painting trim work ---to ---repairing roof's and gutters at a nunnery to building and remodeling Burger King, Pizza Hut and Friendly's restaurants.
Describe a recent project you are fond of. How long did it take?
Most recently and very close, repeat customer that had been effected by the economic changes, had rental property that needed to become primary residence for her. But this property had been infested with rodents while occupied by tenants. we where able to seal off all access from rodents and start to rebuild or re-claim this property. She has now been able to relax and begin to enioy life again.
What advice would you give a customer looking to hire a provider in your area of work?
To make the best decisions for you. First have an idea of what your long term goals are. Set your budget to meet these goals even if you need to break them down to make the long term affordable, One bite at a time (how would one eat an elephant?). Make a plan. Work with a provider that can help you meet your long term and short term plans- within your budget.
What questions should customers think through before talking to professionals about their project?
Do I have the right Guy or Gal? Do I really need to get into debt for this? Will I have to do this again? Does this provider meet ALL of my needs? If not ask more questions.