Pyramid Networking Group

Watertown, MA

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About this pro

With over 20 years of IT Experience in services such as virus and spyware detection and prevention, Office 365 Setup and Support, Microsoft Server 2003/2008/2012 installation and support, Firewall installation and support, Microsoft Exchange 2010/2013, Wireless setup and PC repair.

Pyramid Networking Group has been awarded a Best of 2015 award In Virus removal and computer services.

Location

Watertown, MA 02472

Years in business

26

Number of employees

3

Times hired on Thumbtack

2

Reviews

7 Reviews
  • Tricia F. Nov 11, 2015
    Computer Repair
    Verified Review
    Vrej arrived on time and was able to help troubleshoot our problems with a laptop and made suggestions for better network performance.
  • John P. Nov 30, 2014
    Computer Repair
    Verified Review
    Some of our computers had stopped linking to the server [MS Small Business 2003]. Vrej came to our office in Waltham quickly, persistently searched until he found the problem [some server files had been corrupted] and solved it. Plus he was a very pleasant person to work with. I'll definitely use him again.
  • Andrew S. Sep 21, 2014
    Vrej supported my office for many years and always did an excellent job. It was a law firm environment with eight users. He supported all of the user machines, servers, backup, and email accounts. Vrej was always available, responded promptly, always figured out the problems, kept us up to date with hardware and software, and I enjoyed working with him very much. I would highly recommend Vrej as an IT consultant.
  • Bob L. Sep 15, 2014
    I have worked with Vrej for well over 10 years and I have been very happy with the services I received. Vrej has a wide breadth of knowledge, he communicates well, and is a very capable problem solver. My company network has seen a lot of growth over the years and Vrej has been instrumental in its growth and development. An added bonus to having Vrej as my vendor is the education that he provides along with his A1 services. Issues are explained clearly and numerous options are offered to address those issues. As a decision-maker, this is a very welcomed approach. It is without any reservations that I highly recommend Pyramid Networking Group and its owner Vrej Garapetian.
  • Lon C. Sep 15, 2014
    Vrej has handled our firm's IT needs for many years and has always proven himself to be a true professional. Whether working on upgrades, staying current with new technology or showing up because of a crisis (power outages, climate control failure, etc) Vrej has been there and worked tirelessly to find a solution. He's easy to talk to and does not condescend when explaining technology.
  • Diedre H. Sep 14, 2014
    For over 15 years, Vrej has been my go-to-guy for data security audits, networking, and all other server side and user end computer issues, whether wired or wireless, programming or troubleshooting. Vrej has been a very important resource to me. He is always available to answer questions, respectful and diligent. Matter of fact, during our most recent data security audit, he personally met with clients and made sure that the data security plan met the clients' desired specs. He also assisted in making sure that the plan was implemented in an efficient and cost effective way. I highly recommend Vrej and Pyramid Networking Group.
  • Cynthia P. Sep 14, 2014
    My laptop was infected with virus. I took it to Vrej and he cleaned and restored it back to normal! I'm a very happy customer and I would definitely recommend him.

Q&A

What education and/or training do you have that relates to your work?
I have multiple certifications in computer Networking related fields and Firewall's
How did you get started doing this type of work?
I was 18 and my pc broke and I could not afford to have it fixed, I decided to fix it myself and that's how it all began, I started building clones and selling them. Then the networking age arrived with Novel Netware and Microsoft NT, I knew this was where I wanted to be and became certified and never looked back. Now with Cloud services slowly taking over I have started getting involved in moving clients to office 365.
What types of customers have you worked with?
I have worked with a variety of clients in the past 20+ years like APC, Belmont manor nursing home, Multiple Law firms, dental office, YMCA and auto insurance agency to name a few.
Describe a recent project you are fond of. How long did it take?
Moving a Law firm from on premise Exchange server into office 365 and exchange online, it transition went extremely smooth and was completed in a week.
What advice would you give a customer looking to hire a provider in your area of work?
Look for someone who can explain what the issue is and then can explain the solution in plain English.