Act One
Act One

Act One

Top Pro

Offers remote services
Offers remote services
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Responds in about 2 hours

Introduction: If you have tile, stone or polished concrete surfaces that have lost their shine, or need repair or polishing, feel free to get in touch - that's what we do. That includes regrouting, recoloring grout lines, cleaning and sealing granite countertops, or concrete polishing.
Overview

Hired 23 times

Serves Watertown, MA

Background checked

2 employees

18 years in business

Payment methods

Check, Credit card, Zelle

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

All year

Featured Projects

31 photos

  • Remove 'water spots' from countertop

    Tile and Grout Cleaning

  • Regrout and recaulk tub shower

    Tile and Grout Cleaning

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

25 reviews

5
96%
4
0%
3
0%
2
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1
4%

Read reviews that mention:


pro avatar
Liz W.
2 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

Superior service! I presented Clay with an issue and rather than sell me service that would not be a good value, he spent time with me on the phone to give me some helpful suggestions for process and products to use on my own. I was grateful for this advice and would not hesitate to refer.

Details: Floor • Bathtub or shower • Natural stone tile (granite, slate, etc.) • Seal grout • Polish tile • 250 - 500 sq ft

Tile and Grout Cleaning
pro avatar
Mary J.
Dec 3, 2021
I needed to repair loose floor tile and regrout. I also needed my marble vanity to be restored. Clay did amazing work. The vanity and tile floor look new.
Act One's reply
Thank you!!!
pro avatar
Elizabeth P.
Oct 25, 2020
·

Hired on Thumbtack

Hired on Thumbtack

Clay and John were consummate professionals. The difference between before & after is amazing. My bathroom tile looks better than the day it was installed

Details: Bathtub or shower • Wall • Ceramic tile • Seal grout • 250 - 500 sq ft

Act One's reply
Thank you for the nice review! It was a pleasure meeting you, glad you appreciated the results!
Tile and Grout Cleaning
pro avatar
Tracey S.
Aug 8, 2020
·

Hired on Thumbtack

Hired on Thumbtack

I can't speak highly enough about Act One. Our tile looks like new. Clay is a true professional. It shows in his work product and his warm demeanor. We recommend Act One without reservation.

Details: Bathtub or shower • Ceramic tile • Seal grout • Polish tile • Less than 250 sq ft

Act One's reply
Tracey, thank you very much! I appreciate your kindness and hope things go well for you and yours!
Tile and Grout Cleaning
pro avatar
MARTY K.
Feb 22, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Clay was very professional, on time, and did a nice job cleaning our granite

Details: Marble or travertine • Residential • Less than 500 sq ft • No, furniture will be moved in advance

Floor Polishing
Credentials
Background Check

Clay Carson

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Most quotes are firm. No extras. Don't you hate when contractors add on money for seemingly no reason? We do, too. The only time we charge more than our written quote is if you ask us to do more work. Even then, we'll let you know what the total is before the work, so you can decide if you'd like to proceed or not.

  • What is your typical process for working with a new customer?

    Many jobs can be quoted with a few photos of the surface you'd like to have worked on. A brief phone conversation is usually a good idea, to make sure we're on the same page.

  • What education and/or training do you have that relates to your work?

    Stone restoration classes run by Maurizio Bertoli of MB Stone, world famous marble restorer. Tile installation class at the Ceramic Tile Education Foundation facility in South Carolina. Certified in Stone, Masonry and Tile by the IICRC, Institute of Inspection, Cleaning and Restoration Certification. Certified Document Technologist, a designation by the Construction Specifications Instititute.

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