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Act One
Act One

Act One

Top Pro

Offers remote services
Offers remote services
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Introduction: If you have tile, stone or polished concrete surfaces that have lost their shine, or need repair or polishing, feel free to get in touch - that's what we do. That includes regrouting, recoloring grout lines, cleaning and sealing granite countertops, or concrete polishing.
Overview

Current Top Pro

Hired 18 times

Serves Watertown, MA

Background checked

2 employees

17 years in business

Payment methods

Check, Credit card, PayPal, Zelle

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

Jan - Jun

Featured Projects
  • Remove 'water spots' from countertop

    Approx. $800

  • Regrout and recaulk tub shower

    Approx. $680

Photos and Videos

28 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

22 reviews

5
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4
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Read reviews that mention:


Elizabeth P.

Tile and Grout Cleaning

Clay and John were consummate professionals. The difference between before & after is amazing. My bathroom tile looks better than the day it was installed
Act One's reply
Thank you for the nice review! It was a pleasure meeting you, glad you appreciated the results!
Oct 25, 2020
·
Verified
Tracey S.

Tile and Grout Cleaning

I can't speak highly enough about Act One. Our tile looks like new. Clay is a true professional. It shows in his work product and his warm demeanor. We recommend Act One without reservation.
Act One's reply
Tracey, thank you very much! I appreciate your kindness and hope things go well for you and yours!
Aug 8, 2020
·
Verified
MARTY K.

Floor Polishing

Clay was very professional, on time, and did a nice job cleaning our granite
Feb 22, 2021
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Verified
Jack D.

Tile and Grout Cleaning

Clay & John were 1st class. Very pleased with all aspects of this bath tile regrout job.
Act One's reply
Jack, glad we were able to get the work done for you in the time frame you needed. Thank you for the review!
Oct 18, 2020
·
Verified
Julie L.

Tile and Grout Cleaning

We had an outstanding experience with Act One cleaning our kitchen floor tiles. This was our first experience hiring someone throughom thumbtack and I couldn’t be more pleased. Clay knows his area of expertise. His responses were timely. His recommendations on what process was necessary to strip the fwere well informed. He worked extremely hard to
Aug 23, 2019
·
Verified
Credentials
Background Check

Clay Carson

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Most quotes are firm. No extras. Don't you hate when contractors add on money for seemingly no reason? We do, too. The only time we charge more than our written quote is if you ask us to do more work. Even then, we'll let you know what the total is before the work, so you can decide if you'd like to proceed or not.

  • What is your typical process for working with a new customer?

    Many jobs can be quoted with a few photos of the surface you'd like to have worked on. A brief phone conversation is usually a good idea, to make sure we're on the same page.

  • What education and/or training do you have that relates to your work?

    Stone restoration classes run by Maurizio Bertoli of MB Stone, world famous marble restorer. Tile installation class at the Ceramic Tile Education Foundation facility in South Carolina. Certified in Stone, Masonry and Tile by the IICRC, Institute of Inspection, Cleaning and Restoration Certification. Certified Document Technologist, a designation by the Construction Specifications Instititute.

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