FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the menu items selected and the level of service you choose for your event. We offer flexible options to suit a variety of event styles and budgets, from intimate gatherings to large-scale celebrations. ✨ Full-Service Catering (Per Person Option) – This package includes on-site staff, setup and cleanup, professional buffet or plated presentation, and all serving equipment needed for a seamless guest experience. 📦 Drop-Off Only – Perfect for more casual events, we’ll prepare and deliver your food fresh, packaged for easy handling. 📐 Drop-Off with Setup – In addition to delivery, we’ll set up your food table with warmers and serving accessories, ensuring everything is beautifully arranged before we depart. Additional charges may apply based on guest count, travel distance, presentation requests, or specialty services. All costs are clearly documented so you always know exactly what you're paying for. For full-service events, a 15–20% gratuity is included in the final quote to fairly compensate our chefs and event staff. For drop-off orders, gratuity is optional but always appreciated if you feel the service exceeded expectations.
- What is your typical process for working with a new customer?
Based on the needs of your event, we’ll provide you with the appropriate order form to get started—whether you're looking for full-service catering, drop-off with setup, or a more casual delivery. From there, we begin with a consultation to understand your event details, guest count, menu preferences, and any special requests. Once your selections are finalized, we’ll send over a detailed quote outlining all costs. A deposit is required to secure your date, and the remaining balance is due prior to the event. We offer different catering options to fit our clients' needs, including: ✅ Drop-off catering – Food is delivered, and the client handles setup. ✅ Drop-off with setup – We set up the food table, ensuring everything is arranged properly before leaving. ✅ Remain-on-site catering – We stay on-site to monitor food, assist guests, and maintain the setup. This service includes the use of our professional metal food equipment to keep everything warm and presentable. ✅ Full-service catering – We provide a complete catering experience, including food service, staff, and cleanup. Let us know which option works best for your event, and we’ll take care of the rest!
- What education and/or training do you have that relates to your work?
I took culinary classes in High School/College and have years of hands-on experience running a catering business specializing in Haitian and Jamaican cuisine. My expertise comes from both formal training and a deep-rooted passion for cooking and hospitality.