FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the size of the home or business, the type of cleaning needed, and the frequency of the service. We offer one-time cleanings, deep cleanings, move-in/move-out cleanings, and recurring services. Cleaning products and equipment are included. For recurring customers, we can offer a better rate after the first cleaning, once we understand the needs of the property.
- What is your typical process for working with a new customer?
First, we ask a few questions about the property, such as the number of bedrooms and bathrooms, the type of cleaning needed, and the preferred date and time. Then we provide an estimate and confirm the details. On the day of the cleaning, our professional cleaners arrive with all necessary products and equipment. After the first cleaning, we can discuss recurring service options if the customer is interested.
- What education and/or training do you have that relates to your work?
Our team has hands-on experience in residential and commercial cleaning. We are trained to provide detailed, reliable, and high-quality cleaning services, including standard cleaning, deep cleaning, move-in/move-out cleaning, and recurring maintenance cleaning. We focus on attention to detail, organization, and customer satisfaction.