There is no reason to use any other company in the MD/DC/VA area - Brown Moving is simply the best.
Joe and his worker M****n were punctual, careful, and courteous during a recent move from Virginia to Pennsylvania. They were fast and efficient with packing and loading/unloading. The original plan was that they pack one evening and then load/transport/unload the next day, but they were flexible enough to do in one night due to the possibility of rain/sleet the next day, even though that meant unloading the truck at my destination well after 11:00PM. They definitely went above and beyond in their service, they stayed within their already low estimate (33% - 40% lower than other area companies), and they worked without any complaints or arguments. I have already recommended them to my colleagues, and I will continue to do so.
Some people may have a few minor issues - (1) There was no deposit or contract, and I didn't sign any documents regarding the move. Most of our communication was via email, including their estimated cost breakdown. I didn't mind the paperless communication, but it might make some people uncomfortable. (2) The wardrobe boxes that Joe uses have to be unpacked and returned to him after he unloads the truck. He told me this multiple times, so I was prepared to unpack the hanging clothes into the empty closet at my destination. Make sure you listen to him, especially if you're used to movers who just unload the truck and drive away. I presume that he would allow you to keep the wardrobe boxes if you paid for them. (3) It's a completely cash transaction, but since he tells you the exact amount for the move, you only need to maintain a small buffer for unexpected costs. Brown Moving is not the kind of company that's going to add an extra $20 for an extra box or two. I was a bit uneasy about the all-cash transaction, but I was willing to revert to my Luddite ways and forego checks and credit cards. If it makes you feel any better, the payment is due at the completion of the move.
Once again, there is no reason to use any other company in the MD/DC/VA area - Brown Moving is simply the best.