About this pro
3 years in business
10 hires on Thumbtack
Did a great job go my laptop working again. Recommended professionalJun 1, 2017Verified
Malcolm was punctual, personable and very professional. He quickly assessed the issue with my laptop and provided options for resolution. He also ensured all of the data was salvaged and safeguarded. I couldn't have been more pleased with the service he provided.Nov 7, 2015Verified
One of our printers was offline, if not apparently 'dead,' also needed to be made available so that my wife could print to my printer, downstairs from her setting. Malcom sized up the problem, quickly fixed the offline issue, explained that clearly to my wife and me, and then worked to make both printers available for printing purposes. He was thorough and careful, also had a low-key style. It was an enjoyable and moreover, a successful experience!Nov 1, 2015Verified
I am really satisfied with this services. The price of it is accurate of this services. Thank you for quick very well job to Mr. Malcolm HilliardOct 23, 2015Verified
Malcolm phoned 30 minute prior to arrival and arrived a few minutes early. He went right to work installing print drivers and solving our wireless printing issues. All went well and efficient. He also gave us advise for our itunes account and is helping solve another problem related to an old laptop. Good stuff.Oct 4, 2015Verified
- What types of customers have you worked with?Break\fix, Laptop Screen repair, operating system reloads, Data recovery, Data Backups, Application Installs, Hardware replacement, Server upgrades, Server builds. etc.
- What advice would you give a customer looking to hire a provider in your area of work?When hiring a provider, make sure they give you concrete explanations of work being performed. You should know every step that their taking on your machine.