FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide transparent, upfront pricing based on the size and condition of the home. Deep cleaning, move-in/move-out cleaning, interior windows, ovens, refrigerators, and other add-on services may affect pricing. We also offer discounted rates for recurring biweekly and monthly cleaning services.
- What is your typical process for working with a new customer?
We begin by gathering details about the home, including the number of bedrooms, bathrooms, square footage, and cleaning needs. We then provide a customized quote and schedule a convenient service date. Our team arrives fully equipped and performs a thorough cleaning according to the customer's requested service.
- What education and/or training do you have that relates to your work?
Our team is trained in residential cleaning techniques, sanitation practices, and customer service. We follow detailed cleaning checklists to ensure consistent, high-quality results for every client.