FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on the full scope of work, timelines, and level of service requested from our customers. We offer discounts for the following groups. Senior Citizens 65 and Older Veteran of the United States Armed Forces Member of any of the Divine Nine Organizations
- What is your typical process for working with a new customer?
We have an initial consultation on-site or via virtual meetings. Once the scope of work has been captured a detailed proposal will be sent to you for your review and approval. Once that has been completed you will receive your installation/service agreement via DocuSign. Once your agreement has been approved you are then assigned a project manager and your project is placed on the production calendar.
- What education and/or training do you have that relates to your work?
The management team at TGB Contracting has over 30 years of hands-on experience in Kitchen and Bath remodeling. We have completed over 1500 residential projects over the years in Maryland, Washington DC & Northern Virginia. Our installers and trades professionals have all completed professional development and continuing education classes for our licensure as well as product training from our vendors and our retail partners at IKEA, LOWES & Home Depot.