FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a tiered pricing depending on the project: Design Only Design and Materials Full- Service (Design, Materials, and Installation) In appreciation for our community, Baus offers: Military Appreciation We proudly offer a 10% discount on design services and select materials for active-duty military, veterans, and their immediate family members as a small token of appreciation for your service.* *Please provide valid military ID at the time of your consultation. Customer Appreciation Know someone planning a renovation? If they sign a project with us, you’ll receive a $100 referral thank-you as our appreciation.* *Referral reward is issued after the signed contract and initial deposit is received. No limit to the number of referrals you can make!
- What is your typical process for working with a new customer?
We work with a 5 step process: Step 1: Discovery and Consultation Every project begins with a conversation. During your design consultation, we take the time to understand your vision, goals, and functional needs. You'll share photos, inspiration, and your preferred style. We listen first- so we can design a space that truly fits your lifstyle. Step 2: Concept Designs & 3D Visualization Our design team develops a custom concept plan for your space, complete with 3D renderings, floor plans, and layout options. This stage helps you see exactly how your new kitchen or bath will look and fuction before any construction begins. We will also guide you on cabinetry, materials, finishes, and fixtures. Step 3: Final Design, Estimate & Planning Once your concept is approved, we finalize the design details, refine your material seletions, and present a transparent project proposal including schedule and scope of work. We will take care of the permits, ordering, and site preparation. Step 4: Build and Project Management With design and planning complete, our skilled build team gets to work. We manage every step - from demoltion and installation to final finishes- while keeping you upated through regular progress reports and site checks. Step 5: Final Walkthrough & Aftercare Once construction is complete, we walk you through every detail to ensure your new space exceeds expectations. We adress any final touches, review care instructions, and ensure your satisfaction.
- What education and/or training do you have that relates to your work?
Our design team has over 37 years of combined experience with extensive knowledge in the design field. From appliances, flooring, and plumbing to name a few; our design team has worked in multiple fields garnering the knowledge necessary for a beautifully designed and functional home. Our love for architecture, simplicity, and cohesiveness is translated seamlessly with our designs.