- What should the customer know about your pricing (e.g., discounts, fees)?
We are company that work with customer budget and help them to select everything. We have a discount coupones every month on any full renovation of bathroom, kitchen, basement.
- What is your typical process for working with a new customer?
First step set up meeting at the job site with customer and designer to talk about project and take measures. Designer will provide estimate and design for customer to review within couple of days. After that we can set meeting at the showroom to selection of cabinets, tops, tiles etc. Finalize selection and prepare proposal for customer to review, once we sing off proposal we will set up pre-construction meeting at the job site with project manager to go over the proposal with customer and designer to double check everything that we have on plans and proposal will fit with no surprises, and start project date will be base on materials deliver. We do not start jobs with out material and timming will be depending on customer selection and providers shipping time. Once we start the job customer will have access to software that we will provide credentials where customer can see proposals, plans, pictures of the selections materials, schedules, daily logs, progress pictures, valances payments, etc. We will update customer daily about progress and upcoming task on the job site.
- What education and/or training do you have that relates to your work?
We have more than 18 years of experience doing remodelation. We have experiences designers who can help you to do designs that will fill your needs and expectations. We have NKBA, BBB, Specialist remodel certificates We have a lot and just positive reviews in all platforms.