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Browse these mac experts with great ratings from Thumbtack customers in Gaithersburg.
Caliph Basha came to my home to get Microsoft & internet working on my MAC. He was polite, very knowledgable and in 3 hours did what the Apple Tech (4 hours) and Microsoft Tech (5 hours) could NOT get working. I will use him again inthe future.
Wow what great work! I had given up on my MacBook completely because it wouldn't turn on. I thought it was dead - new battery, new power supply and I still couldn't make it work. I took it to Apple's Genius Bar (Apple's idea of a service center) and after they told me my motherboard was shot and I was out of warranty. So before paying the ridiculous repair I searched the internet in hopes of getting a second opinion and found Thumbtack. And I was lucky and found Werter. Once he looked at it he determined my power port was shot and once he had the part and got it swapped and like magic I was up and running again for pennies in comparison to the Apple quote. And if that wasn't enough he did some other stuff I don't understand but it cleaned my Mac up and now it starts and runs faster, almost like new. I will never take my Mac to anyone else ever again! Thanks Werter for the awesome job.
Phill did an excellent job troubleshooting and fixing my wifi issue on my mac. He was responsive, knowledgeable, and very helpful. I won't hesitate to recommend him or call on him again. He's my tech guy!
My macbook pro 2011's logic board died, and of course apple failed to notify people they were fixing it for free up until literally this year. Craig worked on the repair, and while at it also upgraded my RAM and hardrive to an SSD for a very reasonable price. It roars like a lion now, couldnt be happier. Basically got a brand new mac for a quarter of the price For mac issues, definitely reach out to this shop.
Michael upgraded my Mac's operating system and worked diligently to resolve my issue with the keyboard and trackpad, but was unable. He offered to take it to the Apple store for me, but I preferred to do that myself. I was satisfied that he fave it a competent, good-faith effort, and was honest with me when he hit a wall. I'm satisfied. i would use his service again.
He assembled my daughter's bed in 20 minutes and mounted her tv and dvd shelf to the wall. Fast and efficient. I will define to use his services again. Thanks a lot.
Would hire again. Highly recommend Mr. Payne.
I needed some data transferred from a MacBook Pro computer to a Dell XPS, so I asked Kem to do so. Kem arrived and immediately when to work. He walked me thru what he was doing step-by-step and insured that everything I needed was completed before he left. Kem was efficient, courteous, and professional - I would recommend him to others.
Vadim not only replaced our cracked screen (Mac Book Air), but also picked it up and delivered it upon completion. Courteous and efficient. What more could you want?
Ben has helped me through many a Mac-BriarPatch. He's patient, creative & easy to work with...plus he knows his stuff.
My Mac would not start up. I called these guys and they ran a series of tests, as it turned out my hard drive died. They recovered my data, installed a new hard drive, and I was back in action. They did a great job and were very nice to deal with.
Steve saved my computer! I am a graphic designer and use my computer extensively; however, a few months ago, I spilled soup on my keyboard and started having all kinds of issues with it. Nothing was working properly: fonts, programs, search functions, browser...nothing! I tried taking it to the Apple Store but they were charging $497 just to send it out to get looked at. That didn't even include what the repair might cost! Besides, I couldn't afford to be without my computer for that long. So I hit up Google and found Steve on Thumbtack. He was able to give me a pretty accurate diagnostic just via our messaging on Thumbtack when I told him the issues I was having. He also made a house call the NEXT DAY! He replaced my hard drive, saved 200 GB of data, re-installed my OS, and replaced my keyboard all for way less than the Apple store was charging for the initial diagnostic. My Mac is now working like new. Steve knows his stuff and is now my go-to for all things Mac (he also works on PCs). I would highly recommend him and already have to several family members. Thanks Steve!
We have lived in this area for 17 years and have used many services from many companies. We have been taken advantage of from roofers to plumbers so I learned to do my homework BEFORE hiring anyone. I used Thumbtack, Angie's List, and Better Business Bureau to check for complaints and other reviews. I questioned many other computer services about their computer training, certifications, credentials, policies, warranties, services, experience and prices. Before knowing the depth of my extensive computer problem, many other companies(about 7) gave me assurances with promised results with a quick turn around time. Diverse Concepts is the only company that asked me pertinent questions and gave realistic answers while also scoring perfect scores with my above questions and expectations. They are a trusted Dept of Defense government contractor dealing in classified information with a government security clearance so I knew my private information would stay private and secure. I was extremely pleased to see that these top notch experts are a Service Disabled Veteran Owned Business. They also have a wide network of external resources(not just an individual working from home). Robert was the IT tech that fixed my computer nightmare and I couldn't be more pleased. He gave me updates and explained the issues in a timely manner for every step of the process. The original quoted price was not increased even though the work and time involved was probably more than 5 times what was originally thought....this was not due to the company's fault but rather from us incredibly receiving a corrupted Windows Service Pack platform when we bought the computer! Diverse Concepts was able to fix everything 100% without loss of any data and they even set all my personal settings back. They educated me on the best antivirus, malware and other ways to protect my computer. They explained what they did to clean up my computer to where it is at lightning speed. Robert also scheduled time for me to learn and answer my questions/concerns when I picked up the computer at no charge! They offer an inexpensive fantastic service to monitor and update all aspects of my compute(Windows, antivirus, security, Adobe, malware, patches, Java, spyware, disk cleanup, disk defragment, etc.) in addition to remote access for future problems-what a great peace of mind this is for me. I would not hesitate to recommend them or use them in the future. I am putting them on my speed dial! They have exceeded even my high expectations. Diverse Concepts is a company that is truly an established and reputable PROFESSIONAL company in every aspect with great service, personnel and pricing.
I brought Marcus my new Dell Inspiron 17r SE laptop to have Windows 7 added and to have the Blu-ray drivers installed. Additionally, I messed up the upgrade installation of Windows 8.1. Marcus handled this entire job both in an extremely professional manner and very quickly. When I came to pick up the PC, Marcus patiently described what he did and the benefits of Win 8.1. Also, Marcus followed up his work with both a phone call and e-mail to offer any additional help that I might need. All of this wasn included in a very reasonable cost for the amount of work that he did. I highly recommend Marcus and his company, IQ Computer Services, for any computer repair, update, or performance enhancements.
Mr. Tunick provides excellent service! No matter what the issue is (removing viruses, installing software, wireless connectivity, and other random problems with PCs, Macs, tablet and phones), Mr. Tunick has resolved it for me. He is very patient, knowledgeable, trustworthy and professional. Plus, he is reasonably priced for the work that he does.
Everything went so quick and fast, replaced my battery for my mac and the guy fixed and replaced my battery(Price depends on the model and size of the mac) in 5 minutes. Overall, really happy with the service and product.
I've used Bill Jacob's "First Stop Tech" computer services for a couple of years now. I have seven Mac Computers in my studio and he keeps them up and running for me. He arrives at the appointed time, repairs the problem quickly and efficiently, and whatever repairs, replacements or adjustments he makes never seems to give me problems again. I've recommended Bill Jacobs to many clients, suppliers, friends, and neighbors and will continue to do so! His work and customer service is outstanding.
Great experience, exceptional service and value. Really met all of my Mac needs and were more than fair with pricing and expectations. Staff is super friendly and fair.
Knowledgeable and Professional...I want to thank you for your outstanding service on my personal computer. You are not only knowledgeable, but a professional computer expert. I will recommend your services to my friends and business associates.
New To Thumbtack
The services we provide include the following: * Windows migration * Planned and implemented computer security * Performed network analysis to troubleshoot network problems * Planning active directory implementation in the DMZ * Computer repair and SharePoint support
New To Thumbtack
I deal with the sale, service, and maintenance (including upgrades) of laptops, PCs, and some peripheral equipment (i.e. printers, scanners, etc).