HTS - PC & Network Services
HTS - PC & Network Services

HTS - PC & Network Services

Top Pro

$60
Starting price


Responds in about 2 hours


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If you hire this pro, you’re covered by a money-back guarantee. Learn more

Introduction
Same-Day and Next-Day Service Available! At HTS - PC & Network Services, we’ve been solving tech problems for over 20 years — combining corporate-level experience with the friendly, personalized care of a family-owned business. Whether you’re struggling with slow WiFi, need a full tech setup, or want expert help for your home office or small business, we’re here to make sure everything just works. We proudly serve Washington, D.C., Maryland, and Virginia, and also offer remote assistance for clients anywhere. We treat every home like our own and every business like a long-term partner. Quick to respond, easy to work with, and always focused on getting you back up and running fast. Our Services: • Network Speed Boosting and Optimization — Eliminate WiFi dead zones and maximize your internet speed. • Desktop and Laptop Repairs — Full hardware and software support for all major brands. • WiFi Device Setup — Installation and configuration of smart TVs, security cameras, thermostats, and WiFi boosters like Ubiquiti, Netgear, TP-Link, Eero, and Cisco systems. • Custom High-Performance Computer Builds — Built for gaming, business, or personal needs. • Wired and Wireless Network Setup — Complete network solutions for homes, businesses, and multi-device environments. • Backup Solutions and Data Recovery Support — Protect your important files and recover lost data. • Small Business IT Consulting — Set up, optimize, and grow your business tech infrastructure. • Virus, Malware, Spyware, and Adware Removal — Keep your systems secure and running smoothly. • Hardware and Software Installations — Laptops, desktops, routers, printers, smart devices, and more. • Windows Installation and Configuration — Fresh installs, system upgrades, and setup. • Starlink Satellite Installation and Setup — Get fast, reliable internet even in rural areas. Why Choose HTS? With over 20 years of hands-on experience, CJ delivers expert tech support you can trust. He got his start fixing radios in his dad’s shop and landed his first job building PCs as a teenager. Today, he helps with everything from slow WiFi and broken laptops to full network setups and smart home installs, always providing reliable, high-quality results. His experience includes both residential and corporate IT, with advanced skills in Microsoft Azure, networking, and cybersecurity. Whether you’re dealing with issues at home or need tech solutions for your business, CJ brings the knowledge to get it done right. HTS is a proud family-owned business. Sady, who has over 10 years of experience in customer support and project coordination, helps keep everything running smoothly so you get fast, professional service every time. Ready to stop troubleshooting and get real solutions? Message us now — we’ll get you on the schedule fast.
Overview

Current Top Pro

Hired 228 times

Serves Greenbelt, MD

Background checked

2 employees

25 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2024

Projects and media

124 photos

Projects and media

124 photos

Specialties
Computer issue

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Computer type

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

155 reviews

5
96%
4
1%
3
0%
2
1%
1
2%

Read reviews that mention:


pro avatar
Gary H.
Mar 16, 2025
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Hired on Thumbtack

Hired on Thumbtack

CK is an excellent technical professional. Well experienced & both applications & theory of computer technology- computer troubleshooting/repair. CJ is very punctual as he set his schedule for his appointments. Lastly tried cost- benefit price quote effectiveness for all his customers.

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

HTS - PC & Network Services's reply
Thank you, Gary! I truly appreciate your kind words and thoughtful review. It was a pleasure assisting you with your computer repair needs. I always strive to provide top-quality service, and I’m glad you were satisfied with the experience. If you ever need any further assistance, don’t hesitate to reach out!
Computer Repair
pro avatar
Tracey B.
Jul 18, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Great customer service! Please do not hesitate to book this professional. CJ was extremely pleasant and very knowledgeable. But most importantly he was patient. CJ explained to me the details of his work as he went along. He did an excellent job with repairing AND updating my computer. After completion, CJ walked me through all the new features. He was also able to locate and retrieve my Microsoft account. CJ was available in person as well as remotely to assist. I will be reaching out to you CJ for all of my computer needs. Additionally, I will be referring you to others. Thank you so much again CJ. I love my computer even more now!

Details: PC • Laptop • System error or blue screen • My home, venue, etc.

HTS - PC & Network Services's reply
Dear Tracey, Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that CJ provided you with exceptional customer service. We appreciate you highlighting his pleasant demeanor, knowledge, and especially his patience in explaining the repair process. It means a lot to us that you feel confident using your updated computer and loved learning about its new features. We're happy to hear CJ was able to retrieve your Microsoft account and offer both in-person and remote assistance – that's exactly what we strive for! We value your trust in CJ and our services, and we're glad you'll be reaching out to him for future needs and referring him to others. Thank you again for your kind words! We look forward to serving you again soon. Sincerely, HTS - PC & Network Services
Computer Repair
pro avatar
Jamaall M.
Jun 19, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Had a great experience with CJ. Completely saved my pc from the destruction caused by another tech. CJ is very knowledgeable and guided me through the repair process as he rebuilt my computer. I definitely recommend his services! Very honest and straightforward.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • At the pro’s location

HTS - PC & Network Services's reply
Thanks so much for the fantastic review! We're thrilled to hear that CJ was able to salvage your PC and get it back in working order. It sounds like the previous repair left you in a tough spot, and we're glad CJ's knowledge and clear communication helped you through the process. We appreciate you highlighting his honesty and straightforwardness – that's definitely something we value at our company. Thanks again for choosing CJ and for recommending our services! We look forward to helping you with any future tech needs.
Computer Repair
pro avatar
Carol L.
Mar 18, 2025
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Hired on Thumbtack

Hired on Thumbtack

CJ arrived right on time, He installed a new router, cleaned malware and other dangerous things from our 2 computers and 2 iPhones, installed new security software on these devices, and performed general maintenance on them. He was very patient with my husband and me (both non-technical senior citizens), answering lots of questions, and making sure we understood. He is the best computer technician we have ever used, and we will rely on him in the future. Thanks, CJ!

Details: PC • Desktop • Virus or malware • My home, venue, etc.

HTS - PC & Network Services's reply
Thank you so much, Carol! It was truly a pleasure helping you and your husband. I appreciate your kind words and am always happy to answer any questions to ensure you feel comfortable with your technology. I’m grateful for your trust and look forward to assisting you again whenever you need. Take care, and thanks again for your wonderful review!
Computer Repair
pro avatar
Sue C.
Mar 8, 2025
·

Hired on Thumbtack

Hired on Thumbtack

I have a quite old desktop computer that CJ was able to get up and running again. He even cleaned up the hard drive. Very nice, punctual and knowledgeable technician. I would ask for him again and again!

Details: PC • Desktop • Computer not turning on • At the pro’s location • My home, venue, etc.

Computer Repair
Credentials
Background Check

Chernor Jalloh