My name is Julian, owner of Nero’s Heating and Air. I have over 12 years experience working in the HVAC industry as an installer, technician and engineer. Having worked for a few of the big companies in the area I know how to save you time and money without sacrificing any professionalism! Contact me today for all of your HVAC needs!
Overview
Hired 828 times
Background checked
6 employees
9 years in business
Business hours
SunClosedMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, and Venmo.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2023
2022
2021
2020
Services offered
HVAC Services
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Great 4.7
469 reviews
5
86%
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7%
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2%
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2%
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3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Scott J.
Jul 29, 2025
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Hired on Thumbtack
Excellent experience with Nero. Very responsive, timely and efficient.
When I inquired as to the underlying cause of the issue, he fully explained the issue to me, showed me how I could self-diagnose the issue (in the event it should arise again), and advised as to a solution that made the most practical and economic sense (instead of simply telling me to replace the whole system).
Would certainly use Nero again.
Details: Repair • Only warm air is blowing from the vents • Basement • Outside • House
Central Air Conditioning Repair or Maintenance
Sumaya S.
Jan 23, 2026
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Hired on Thumbtack
Highly value the assistance this pro offered today in isolating and preventing a major issue by quickly intercepting the potential leak of our furnace pipe. They arrived on time, communicated clearly and went above and beyond to ensure safety and guided next steps and even went out of their way to hand off work to the plumber by explaining the issue. Very ethical and great communication! Highly recommend!
Details: Furnace • Leaking • Closet • High-rise building • Condo or apartment
Heating System Repair or Maintenance
Sylvan H.
Jun 26, 2025
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Hired on Thumbtack
Fantastic experience. Julian was really responsive, assessed the issue extremely quickly and got it resolved in the spot. He explained things clearly and was courteous and thoughtful. He’ll be my new top option going forward. Highly recommend.
Details: Repair • Only warm air is blowing from the vents • The power is on, but the fan won't run • Basement • Outside • House
Nero’s Heating and Air's reply
Thank you so much, Sylvan, for the kind words and for choosing Nero’s Heating & Air! We're so glad to hear you had a fantastic experience with Julian—he’ll be thrilled to know he made such a great impression. We’re happy we could get things resolved quickly for you, and it truly means a lot that you’d consider us your top option moving forward. We look forward to working with you again anytime you need us!
Central Air Conditioning Repair or Maintenance
Elijah P.
Jan 24, 2026
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Hired on Thumbtack
Julian didan excellent job for installing furnace filter rack. He went beyond, explaining and showing related objects. I recommend him highly
Details: Ground floor • House
Central Air Conditioning Repair or Maintenance
Angela F.
Dec 29, 2025
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Hired on Thumbtack
The gentleman who went to my rental condo to check the heating system went out of his way to be fair and only do what was absolutely necessary to ensure the heat worked properly. I am sad to say that I have forgotten his name, but please check the records for 8700 Manchester Road, #7 in Silver Spring. Thank you!
Details: Furnace • Not enough heat • Closet • Three-story building • Condo or apartment
Heating System Repair or Maintenance
Credentials
Background Check
Julian Jones
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
My prices are based on knowing the prices of the large companies and exactly how to save my customers time and money. I usually charge $59 for a diagnostic fee that is then credited towards the repair should you choose to go ahead with it. Since repairs vary in difficulty, time and solution it is hard to give a standard price for repair.
What is your typical process for working with a new customer?
Typically I start with a diagnostic fee and let all customers know I will diagnose and quote repair before completing repair should they choose to proceed.
What education and/or training do you have that relates to your work?
