FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the value of personalized training in a small-group setting, giving you individualized attention at a fraction of the cost of one-on-one personal training. We offer flexible membership options based on how often you'd like to train. There are no hidden fees, and your first Starting Point Session is free. Occasionally, we run promotions or referral discounts—be sure to ask!
- What is your typical process for working with a new customer?
We begin with a complimentary Starting Point Session, where we get to know your goals, assess your movement, and review any injuries or concerns. From there, we build a personalized fitness plan tailored to you. You’ll train in a small group with expert coaching and ongoing support to track progress and make adjustments as needed.
- What education and/or training do you have that relates to your work?
All of our coaches are certified personal trainers with specialized education in areas like corrective exercise, strength training, mobility, and injury prevention. They also receive ongoing training through Alloy’s national system, which is backed by over 30 years of research and results.