FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is straightforward and affordable, especially for local customers. I keep rates fair while factoring in travel and equipment costs. I also offer package deals and neighborhood discounts for repeat customers or seasonal services. I believe in transparent pricing—no hidden fees or surprise charges.
- What is your typical process for working with a new customer?
First, I like to have a quick conversation to understand exactly what you need. From there, I provide a clear quote and schedule a convenient time. On the day of the job, I show up on time, complete the work efficiently, and make sure you’re happy before I leave. I always follow up afterward to ensure everything was handled to your satisfaction.
- What education and/or training do you have that relates to your work?
I’m currently a student at Towson University majoring in Information Technology, where I’ve learned computer systems, troubleshooting, and problem-solving skills that I use in my tech services. I also have years of hands-on experience in landscaping, junk removal, and home maintenance, combining both tech knowledge and physical work ethic to offer reliable, well-rounded service.