Sitter for your Critter

4.6
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(10)
4.6
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10 reviews
5
90%
4
0%
3
0%
2
0%
1
10%
  • Don M.

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    I wish there were a negative 100 rating;this business is a scam! Do NOT believe the fake reviews on the website. The owner Crystal Hammond is not to be trusted. After many months of searching for a dog walker I came about this site.I left a voicemail and Crystal called me back within a few hours. She was so bubbly and agreeable to everything I said. She was so excited to meet me and my dog,blah blah,blah. I now know this was a fake facade from her. I gave her all of my info,my work email,my private email & my cell. We set up an appt asap since she knew i was in desperate need of a walker.Come that Saturday morning I rearranged my schedule to meet her.I waited outside at noon time for her, as the time began passing,I became a little weary but gave her the benefit of the doubt,maybe she was lost. I called her,no answer, granted this was her cell phone, I left a vm. At 12:20 while killing time outside I checked my email,she had left me an email at 8:30 that morning telling me she misplaced my address and needed it,and how very excited she was to meet us. Why didn't she call? why would she leave an email? i responded right away giving her my information again and letting her know I was waiting, I also asked her to call me. She never called me back,I waited over an hour.Later that day I logged onto my office laptop and there was a message from her sent at 11:00 saying her mother was in a bad car accident and she was on her way to the hospital,and if she could call me once she knows whats going on. At this point I thought this person is very unorganized for a business with reviews like hers. I gave her all of my info yet she sent me two emails to two different email address, plus never called me? Again I gave her the benefit of the doubt. I waited a few days to give her time then I left a vm and sent two emails,asking her to please contact me, I would like to still meet for a consult. After one week I knew she was a con artist. Thinking back to the questions I asked her on our initial phone call I can see the red flags. She told me everything I wanted to hear.She also told me she had 2,000 clients,yet only 10 walkers,how is this possible? I asked about back ground checks & was told she performs one on every employee, however most of her employees are family (another huge red flag) After she sent me the paperwork and we had our initial visit set up,I emailed her to please bring a copy of "her" background check since she would be the one walking my dog, that's when she disappeared. I was so dumb founded and upset I could not figure out what happened or why anybody would do this. I was so relieved to have finally found someone after interviewing many other dog walkers that were not a fit for us, and she knew this. Even if the story she told me was true everyone has one second to place a call, especially a supposed reputable company. She also could have had one of her many employees call me. After waiting a week and her not responding to my calls/emails I sent one final email letting her know how upset I was and that I would be reviewing her company online, again NO reply. If you notice all of the reviews are on her website, not one is listed anywhere on the web. Please DO NOT consider using Crystal Hammond,she is a fake and in my eyes a liar who misrepresents herself.

    Jan 10, 2016
  • Toni K.

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    Sitter for your Critter came as a referral to me from a trusted source. From the moment Crystal showed up for our Meet & Greet with her paperwork and notes, I could tell she was extremely organized and reliable. Her service lived up to my initial expectations, as well. She sent me text updates while we were away, so I knew our cat was in good hands. It was such a relief knowing that she was also flexible when our flight was delayed two days and she was still able to continue looking after our cat. I highly recommend Crystal and will continue to hire her myself, whenever we go away.

    Jul 19, 2011

About this pro

We are constantly finding new and better ways to insure the best pet care possible. From posting current pictures of the animals on our site to providing daily communication between our walkers and owners. Our attention to detail stands out to our clients each and every visit. I love to be able to provide a service that gives people peace of mind while they are away. Playing with dogs is the best job in the entire world!!

Years in business

11

Number of employees

13

Location

Portsmouth, NH 03801

Photos and Videos

35 photos
    Coverage Area for Sitter for your Critter is about 15+ miles of Portsmouth, NH.