I was asked to consider writing a review - good, bad or indifferent. I realize word of mouth is important for the smaller biz owner so I agreed, however Perfect Plumbing had no idea what I would say. So here goes: If you are looking for a plumbing contractor to pull up in a flashy truck with huge logos all over it, PP is not your company. However, if you require someone who is passionate about their work and cares deeply about the overall quality - PP is an excellent choice. Joe Colville is Perfect Plumbing and he lives and breathes his trade. He's extremely knowledgeable and combined with his passion for the trade - this truly makes him a stand out. Joe came on a Sunday to evaluate our situation. Subsequently, he and his crew spent three days in our home redoing the failing cast iron sewer line with PVC. In addition, there had been considerable patchy repair work done over the years which required some redesigning. So, this wasn't a paint-by-the-numbers job and since 95% of their work would eventually be buried in the walls or ceilings, there was great concern this job be done correctly. I took a deep interest; watched and questioned almost everything. Joe's overall experience and attention to detail really came into play. In the end, I could not have been more pleased, and they exceeded my expectations. Joe is very generous with his time and answered all my questions even on aspects of plumbing not related to his job. He also had one of his crew return on the fourth day to just be sure the place was properly cleaned up. That tells me about his thoroughness, which I also appreciated. So, I give Joe Colville and Perfect Plumbing a solid thumbs up. I won't hesitate to use him in the future for any plumbing issues. I can confidently cross, "Need plumber" off my list!