The Cleaning Friends LLC

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Introduction: We thrive on maintaining professionalism and quality of service always aiming to exceed our clients expectations and never under! We believe cleanings are like tattoos, if you wouldn’t be proud to put your name on it and say “you did that” then you shouldn’t be doing it! I come from generations of women in my family who had there own cleaning businesses, and I continued the legacy as it is my source of happiness to help others.

Overview

Hired 7 times

10 employees

5 years in business

Payment methods

This pro accepts payments via Cash, Credit card, Square cash app, Venmo, and Zelle.

Social media

Instagram

Featured Projects

91 photos

Specialties

Cleaning method

Reviews

Customers rated this pro highly for professionalism, work quality, and value.

Great 4.8

10 reviews

5

90%

4

0%

3

10%

2

0%

1

0%

Thumbtack U.

Sep 5, 2022

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Hired on Thumbtack

Details: Two-story house • 4 rooms • 1 flight • As recommended by the pro • I have pets at home • No smokers in home

The Cleaning Friends LLC's reply

Hi, Demetrius. Thank you for taking the time to provide feedback on your experience. To my understanding things were “missed” during the cleaning as you excluded things like baseboards/walls in the basement, and doors on the main floor and one bathroom from the to-do-list during your initial quote In attempt to save yourself money. As for the time frame it took to complete and the quality, I do apologize if things were not up your standard, or timeframe. You had PURE 360 Prohibiting me from coming upstairs and cleaning for a total of three hours during your scheduled cleaning time due to them removing BLACK MOLD. As well as multiple other service providers and family there walking over and touching areas that had already been cleaned. The 2nd day cleaning came about as your wife requested for me to come back because you all wanted to leave and get dinner and was not the whole day only took two hours. To help your overall experience and quality please ensure the home is empty during cleanings.

Carpet Cleaning

Elizabeth S.

Aug 15, 2022

I love them! Was recommended by a friend. My home gets pretty messy due to our kids and they are always thorough.

Mariah C.

Aug 15, 2022

Work with Sandra all the time for the few properties I own and she’s always efficient and detailed. Truly grateful to have her. Definitely comes in handy.

Regina A.

Aug 22, 2022

I was needed the dip cleaning. Sandra made this work perfectly. She is good professional, neat and willing worker. Her prices are optimum. I'm very satisfied of her work, and plane to invite she for dip cleaning every month. I recommend Sandra if you need cleaning. I'm sure: you will be satisfied too.

Shelia G.

Aug 21, 2022

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Hired on Thumbtack

Job well done, Thank you!!!!

Details: Two-story house • 2 rooms • Drink stains • 1 flight • As recommended by the pro • I don't have pets at home • No smokers in home

Carpet Cleaning

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
New client discounts available. Holiday discounts the week of are available, however we are CLOSED on holidays.
What is your typical process for working with a new customer?
Meet and greet with client and/or view property, and review expectations for cleaning to help provide quote. Quotes can be provided over the phone, but please be accurate with your description of your home, and special requests.
What education and/or training do you have that relates to your work?
I grew up with a parent who was OCD, so I learned to have strong attention to detail and thoroughly train my employees to do the same. I also worked for Merry Maids for 3 years prior to starting my own company.

The Cleaning Friends LLC

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