FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide transparent, detailed estimates so there are never any "hidden" fees. Our pricing reflects the high quality of our materials and the meticulous prep work we perform, which ensures a longer-lasting finish. We do offer seasonal promotions and multi-room discounts for larger residential projects.
- What is your typical process for working with a new customer?
Our process begins with a detailed on-site consultation to understand your vision and provide a transparent, written proposal. To ensure you love the final result, we offer a complimentary color consultation to help you select the perfect palette for your space. Once the project begins, we maintain a clean workspace, provide daily updates, and conclude with a final walkthrough to ensure our "Hillis Brothers" standard of excellence is met.
- What education and/or training do you have that relates to your work?
We are proud members of the Painting Contractors Association (PCA). This membership gives our team access to the highest level of industry training, ensuring we stay current on the latest coating technologies and application techniques. Our commitment to these professional standards ensures a superior, long-lasting finish for every client.